Job Description
Location
Campbellfield VIC 3061
Full job description
Are you passionate about martial arts and enthusiastic about providing exceptional customer service? Rising Wave Jiu-Jitsu Academy is seeking a dedicated and personable Receptionist to be the welcoming face and organisational backbone of our vibrant academy. This is an exciting opportunity for someone who thrives in a dynamic environment and is eager to support the growth of our community.
As the Receptionist at Rising Wave Jiu-Jitsu Academy, you will be the first point of contact for our members, guests, and prospective students. Your role is integral to creating a positive, welcoming atmosphere and ensuring the smooth operation of our front desk. You will manage daily administrative tasks, coordinate communications, and provide support to our coaching staff and management team.
This role requires strong interpersonal skills, attention to detail, and the ability to multitask in a fast-paced setting. Whether you’re greeting new students, helping parents with scheduling, or assisting with event coordination, you will play a pivotal role in the day-to-day life of our academy.
Key Responsibilities
· Warmly welcome all members, visitors, and prospective students to the academy, ensuring everyone feels valued and respected.
· Answer phone calls, emails, and in-person enquiries, providing accurate information about class schedules, membership options, and academy events.
· Assist with student registrations and maintain up-to-date records of memberships, attendance, and student progress.
· Process membership payments, merchandise sales, and other transactions using our front desk software and point-of-sale system.
· Coordinate communication between students, parents, instructors, and management.
· Help schedule classes, private lessons, and appointments with coaches.
· Support marketing efforts by distributing promotional materials and assisting with social media updates.
· Maintain a clean, organised, and inviting reception area and ensure all front desk supplies are stocked.
· Assist with planning, set-up, and execution of academy events, seminars, and tournaments.
· Handle feedback, suggestions, and complaints with professionalism, escalating issues to management when necessary.
· Uphold the academy’s values of respect, inclusivity, and integrity in all interactions.
Job Type: Casual
Pay: $24.95 – $29.95 per hour
Expected hours: 10 – 15 per week
Work Authorisation:
Australia (Required)
Work Location: In person
Expected Start Date: 04/08/2026
Campbellfield VIC 3061
Full job description
Are you passionate about martial arts and enthusiastic about providing exceptional customer service? Rising Wave Jiu-Jitsu Academy is seeking a dedicated and personable Receptionist to be the welcoming face and organisational backbone of our vibrant academy. This is an exciting opportunity for someone who thrives in a dynamic environment and is eager to support the growth of our community.
As the Receptionist at Rising Wave Jiu-Jitsu Academy, you will be the first point of contact for our members, guests, and prospective students. Your role is integral to creating a positive, welcoming atmosphere and ensuring the smooth operation of our front desk. You will manage daily administrative tasks, coordinate communications, and provide support to our coaching staff and management team.
This role requires strong interpersonal skills, attention to detail, and the ability to multitask in a fast-paced setting. Whether you’re greeting new students, helping parents with scheduling, or assisting with event coordination, you will play a pivotal role in the day-to-day life of our academy.
Key Responsibilities
· Warmly welcome all members, visitors, and prospective students to the academy, ensuring everyone feels valued and respected.
· Answer phone calls, emails, and in-person enquiries, providing accurate information about class schedules, membership options, and academy events.
· Assist with student registrations and maintain up-to-date records of memberships, attendance, and student progress.
· Process membership payments, merchandise sales, and other transactions using our front desk software and point-of-sale system.
· Coordinate communication between students, parents, instructors, and management.
· Help schedule classes, private lessons, and appointments with coaches.
· Support marketing efforts by distributing promotional materials and assisting with social media updates.
· Maintain a clean, organised, and inviting reception area and ensure all front desk supplies are stocked.
· Assist with planning, set-up, and execution of academy events, seminars, and tournaments.
· Handle feedback, suggestions, and complaints with professionalism, escalating issues to management when necessary.
· Uphold the academy’s values of respect, inclusivity, and integrity in all interactions.
Job Type: Casual
Pay: $24.95 – $29.95 per hour
Expected hours: 10 – 15 per week
Work Authorisation:
Australia (Required)
Work Location: In person
Expected Start Date: 04/08/2026
💡 Quick Summary
Seeking a career-building opportunity? The Receptionist/Administration position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Campbellfield offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
