Receptionist|Administrator

Job description

Position: Receptionist / Administrator

Receptionist / Admin Support

Apply (by clicking the relevant button) after checking through all the related job information below.

The Role:

This role requires a Receptionist/Administrator to provide a professional front-of-house service to external and internal stakeholders, ensuring the smooth and efficient running of the Head Office reception area. Additionally, the successful candidate will provide support to the senior leadership team.

Key Responsibilities:

Reception duties

Provide a welcoming and professional front-of-house service for staff, visitors, contractors, and callers with a seamless transfer from reception to host

Ensure visitors are effectively inducted to the facilities

Handle internal/external calls via the switchboard

Manage incoming and outgoing post, including the use of a franking machine

Schedule meetings and appropriate rooms using Teams and arrange catering when required

Book travel and accommodation using the online platform in accordance with company policy

Order stationery and staff welfare consumables and keep accurate records

Liaise with the facilities management team in relation to repair and maintenance activities

Maintain the HSEQ noticeboards

Ensure EV charging points are managed effectively

General housekeeping of reception area, meeting rooms, canteen, and communal areas - keeping worktops and fridges tidy, loading/unloading the dishwasher, keeping milk supplies topped up

Demonstrate high standards of personal appearance and tidiness in the reception area Administration Support

Good level of competence with Microsoft Office including Word, Excel, Adobe, Teams and Sharepoint

Providing adhoc administrative support to the Social Impact & Sustainability Manager

Acting as liaison for local partner organisations

Identifying and initiating charity fundraising events Key Measures & Targets:

Ensure calls are answered promptly and professionally and are directed to the appropriate person

Travel bookings are correct and fall in line with company policy

Minimise spending on stationery items through knowledge of products and suppliers

Complete administration tasks within given timeframe

Effective management of meeting rooms

Key Relationships:

Barhale and BCS Employees

Visitors including clients, suppliers and community partners

Callers

Person Specification:

The successful candidate is likely to meet the following criteria:

Essential

Previous experience in managing a reception desk and using a switchboard

Proficient in general office administration and the use of Microsoft Office including Sharepoint

Excellent verbal and written communication skills

Takes an enthusiastic and proactive approach, with the ability to work on own initiative

Personable with a professional and confident manner

This is a part-time position offering flexibility in hours/days worked per week