Job Description
Location
Andheri, Mumbai, Maharashtra
Benefits
Pulled from the full job description
Health insurance
Full job description
Role – Receptionist
Job Location : Ghatkopar / Andheri / Malad / Borivali
Openings : 5
Key Responsibilities Patient Experience & Front Desk Management Warm Welcome: Greet every patient warmly, guide them properly, and ensure they feel comfortable and valued from the moment they arrive. Waiting Area Management: Efficiently manage waiting areas, address basic patient queries, and strive to ensure minimal waiting times. Positive Atmosphere: Maintain a welcoming, calm, and professional front desk environment. Patient Scheduling and Coordination Appointment Management: Accurately schedule and reschedule patient appointments, diligently working to avoid clashes and delays. Inter-Departmental Coordination: Coordinate timings effectively between doctors, therapists, and patients on a daily basis to optimize flow and service delivery. Billing, Payment Collection & Reconciliation Accurate Billing: Generate bills promptly and accurately for services rendered. Payment Processing: Collect payments through various methods (cash, card, UPI) and update the billing system meticulously. Daily Reconciliation: Perform daily reconciliation of all payments received and prepare comprehensive reports for the Center Manager. Stock and Inventory Management Inventory Oversight: Maintain sufficient stock levels of therapy materials, oils, linens, disposables, and wellness products. Replenishment Alerts: Proactively inform the Center Manager in a timely manner about low stock or replenishment needs to prevent shortages. Housekeeping & Maintenance Supervision Cleanliness Standards: Ensure therapy rooms, waiting areas, washrooms, and the entire clinic premises are maintained at a high standard of cleanliness at all times. Basic Maintenance: Identify and assist in resolving basic maintenance issues (e.g., lights, AC, plumbing) immediately by coordinating with registered vendors. Therapy Material Handling Material Preparation: Ensure therapists receive the correct therapy materials (e.g., oils, potlis) daily, precisely as per individual treatment plans. Qualifications & Skills Previous experience in a front desk or customer service role, preferably in a healthcare or wellness setting. Excellent communication and interpersonal skills, with a patient-first approach. Strong organizational abilities and attention to detail. Proficiency in scheduling software and basic computer applications. Ability to handle multiple tasks efficiently in a fast-paced environment. A compassionate and empathetic demeanor. Any Graduate What We Offer [List benefits here, e.g., "Competitive salary," "Health benefits," "A supportive team environment," "Opportunities for growth and development."] Join us on this transformative journey. Together, we can make Ayurveda the cornerstone of holistic well-being and healthcare for all. If interested, please mail your resume to hrrecruitment@pravaayu.com , ritika.kapadia@pravaayu.com
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
Day shift
Weekend availability
Supplemental Pay:
Yearly bonus
Work Location: In person
Andheri, Mumbai, Maharashtra
Benefits
Pulled from the full job description
Health insurance
Full job description
Role – Receptionist
Job Location : Ghatkopar / Andheri / Malad / Borivali
Openings : 5
Key Responsibilities Patient Experience & Front Desk Management Warm Welcome: Greet every patient warmly, guide them properly, and ensure they feel comfortable and valued from the moment they arrive. Waiting Area Management: Efficiently manage waiting areas, address basic patient queries, and strive to ensure minimal waiting times. Positive Atmosphere: Maintain a welcoming, calm, and professional front desk environment. Patient Scheduling and Coordination Appointment Management: Accurately schedule and reschedule patient appointments, diligently working to avoid clashes and delays. Inter-Departmental Coordination: Coordinate timings effectively between doctors, therapists, and patients on a daily basis to optimize flow and service delivery. Billing, Payment Collection & Reconciliation Accurate Billing: Generate bills promptly and accurately for services rendered. Payment Processing: Collect payments through various methods (cash, card, UPI) and update the billing system meticulously. Daily Reconciliation: Perform daily reconciliation of all payments received and prepare comprehensive reports for the Center Manager. Stock and Inventory Management Inventory Oversight: Maintain sufficient stock levels of therapy materials, oils, linens, disposables, and wellness products. Replenishment Alerts: Proactively inform the Center Manager in a timely manner about low stock or replenishment needs to prevent shortages. Housekeeping & Maintenance Supervision Cleanliness Standards: Ensure therapy rooms, waiting areas, washrooms, and the entire clinic premises are maintained at a high standard of cleanliness at all times. Basic Maintenance: Identify and assist in resolving basic maintenance issues (e.g., lights, AC, plumbing) immediately by coordinating with registered vendors. Therapy Material Handling Material Preparation: Ensure therapists receive the correct therapy materials (e.g., oils, potlis) daily, precisely as per individual treatment plans. Qualifications & Skills Previous experience in a front desk or customer service role, preferably in a healthcare or wellness setting. Excellent communication and interpersonal skills, with a patient-first approach. Strong organizational abilities and attention to detail. Proficiency in scheduling software and basic computer applications. Ability to handle multiple tasks efficiently in a fast-paced environment. A compassionate and empathetic demeanor. Any Graduate What We Offer [List benefits here, e.g., "Competitive salary," "Health benefits," "A supportive team environment," "Opportunities for growth and development."] Join us on this transformative journey. Together, we can make Ayurveda the cornerstone of holistic well-being and healthcare for all. If interested, please mail your resume to hrrecruitment@pravaayu.com , ritika.kapadia@pravaayu.com
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹20,000.00 per month
Schedule:
Day shift
Weekend availability
Supplemental Pay:
Yearly bonus
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Receptionist/Patient Care position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.