Job Description
Job responsibilities
Collaborate with project sponsors to determine scope and vision of both new projects being introduced into the POD and existing processes that may belong in the POD.
Identify project stakeholders and establish customer needs to incorporate functionality into POD or alternative Operations ownership solutions.
Create process models, specifications, diagrams and flows
Identifies and establishes parameters of requirements analysis on each project to define impact, outcome criteria, and metrics.
End-to-end ownership of operational support for products in scope of the unit, including issue management, escalations and engagement with internal business partners to trouble shoot issues and define remediation
Maintain strong discipline to onboard new activities into the unit in partnership with multiple project and control groups ensuring proper operational readiness for go live
Develop subject matter expertise of new products, business processes and application flows to proper management changes, issues and other support needs
Maintain shift and leave tracker for the team
Required qualifications, capabilities, and skills
2+ years of experience of Payments, Cash, Treasury Operation dealing with operational process, controls and problem solving
Experience in global payments is desirable, with understanding of accounting and money move processes
Strong understanding of Windows office system and ability to do excel analysis with large amounts of data
Business acumen and commercial market awareness
Experience in project management, business and technical requirements analysis, and methodology development
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
💡 Quick Summary
Seeking a career-building opportunity? The Reconciliation Specialist position is now open for candidates interested in the Bank Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.