Recruitment Business Partner 12 month FTC
Citi
Business Quality Assurance - Financial Institutions Underwriting - AVP/VP | Belfast, UK | In-Office
Citi • Belfast, United Kingdom • via EFinancialCareers
3 days ago
Full–time
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Job description
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
Institutional Credit Management's ("ICM") objective is to provide an integrated "end-to-end" credit underwriting, identification, measurement, management, monitoring and reporting for wholesale credit businesses across the enterprise. ICM In-Business Quality Assurance is an integral part of the ICM organization.
The ICM In-Business Quality Assurance function (QA) verifies that established standards and processes are followed and consistently applied. ICM Management uses the results of the quality assurance reviews to assess the quality of the group's policies, procedures, programs, and practices as relates to the management of wholesale credit risk. The results help management identify operational weaknesses, risks associated with the function, training needs, and process deficiencies.
The ICM Head of In-Business Quality Assurance reports results of Quality Assurance Reviews (QARs) providing feedback, insight, and observations on any deficiency and areas of improvement, engaging with the management of the respective business area, Independent Risk, and critical partner stakeholders and regulators.
This role reports to the ICM Head of FI underwriting In-Business Quality Assurance Head.
Key responsibilities include:
• Support the Head of FI In-Business Quality Assurance to set the global strategy for and lead the implementation and ongoing delivery of a robust Quality Assurance function in accordance with the coverage universe.
• Provide effective credible challenge during QARs to Business Region Heads and Portfolio Managers, as regards to memo and process quality to ensure that weaknesses in such processes are identified and escalated as appropriate
• Support with the aim to ensure wholesale credit risks within Citi are effectively identified, measured, monitored, and controlled, consistent with the bank's risk appetite and all policies and processes established within the risk governance framework
• Under the supervision of the Markets In-Business Quality Assurance Functional Head, support execution of the following:
• Consistent and objective assessments during QARs
• Subsequent follow-up on corrective actions that were raised during QARs
• Sustainability testing of corrective actions resulting from issues raised by Internal Audit or Regulators
• Synthesize and prepare quarterly Quality Assurance Scorecard Reports to ICM business management that communicate and measure results and identify negative trends and potential solutions
• Constant interaction with the respective Analysts and Team Leads, to ensure that quality assurance protocols are adequate for all portfolios
• Support WCR IBQA function in the establishment of WCR IBQA policies, procedures, risk assessment and controls to drive effective QA coverage and standards
• Support ICM Head of Markets In-Business Quality Assurance Functional Head to stay abreast of relevant changes to rules/regulations and other industry news including regulatory findings.
• Support the Global Head of WCR IBQA on internal projects and initiatives
• Support ICM Voice of the Employee (VOE) initiatives. Skills/Competencies:
Quality Assurance:
Demonstrable Credit / Counterparty credit risk Audit / quality assurance experience, including 5-7 years in the areas of banking, credit risk management, loan review or quality assurance review function at an investment or large commercial bank
• Solid understanding of risk management and control frameworks related to Counterparty Credit Risk management or another Financial Risk discipline
• Capability to understand complex counterparty credit product structures, and ideally versed in derivatives and structured investment products
• Good grasp of counterparty credit risk covered process, to evaluate findings within the Quality Assurance process, determine materiality, and partnering with in-line makers and checkers for ongoing improvement, problem detection, and sustainable remediation
• Strong background on core credit analysis for large corporate and finance industries including funds to properly evaluate process and quality breaks within the quality assurance function
• Ideally, credit officer or analyst or operational credit risk background, with experience on day-to-day credit functions associated with analysts and risk approval.
• High awareness and adherence to the control environment including Quality Assurance and Quality Control Leadership:
• Strategic orientation to ensure the ICM organization continues to be positioned as a thoughtful and proactive partner on driving best practices to support safety and soundness within ICM and Citi
• Assists colleagues in identifying stretch opportunities to elevate individual and team performance and recognizes individuals based on performance
• Coach, mentor and lead direct reports to develop team strengths and improve weaknesses
• Proven culture carrier Competencies:
• Highly Effective interpersonal skills, with the ability to build relationships and exert influence with and without direct authority with Senior Levels of Management
• Solid organizational skills with ability and willingness to work under pressure and manages time and priorities effectively
• Exceptional written and verbal communication skills, with the ability to communicate clearly and concisely to audiences of varying levels of seniority Technical:
Advanced Microsoft Office (Word, Excel, and PowerPoint) skills
Qualifications:
• BA/BSc or higher degree in Business (MBA), or any other related subject
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Job Family Group:
Controls Governance & Oversight ------------------------------------------------------
Job Family:
Quality Assurance, Monitoring & Testing ------------------------------------------------------
Time Type:
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Most Relevant Skills
Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, ****** orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .
View Citi's EEO Policy Statement and the Know Your Rights poster.
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Metro Bank PLC
Recruitment Business Partner 12 month FTC
Metro Bank PLC • London, United Kingdom • via Glassdoor
7 days ago
Full–time
No Degree Mentioned
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Job description
Team
Location Holborn Office
County Central London
Ref # 23782
Closing Date 03-Oct-2025
12 month FTC
We have been awarded the “Most Loved Workplace”! At Metro Bank, people come first – our culture is all about bringing out the best in our colleagues, and making sure everyone feels valued, respected, seen and included. We strongly believe in a diverse and inclusive workplace and to find the very best person for the job, we always look across a wide range of diverse communities.
What you will do:
• Partner and build strong relationships with a range of stakeholders across the bank to understand resourcing needs in the short and long term (horizon scanning).
• Design, develop and implement effective recruitment strategies to attract high quality candidates, leveraging various channels such as job boards, social media, networking events etc
• Lead and tailor end to end recruitment processes, including candidate sourcing, screening, interviewing and selection, ensuring a positive candidate experience throughout.
• Proactively identifies and engages with top tier talent through head hunting and direct sourcing techniques to support the Bank’s succession planning ambitions and talent pipelining
• Trusted advisor by providing expert guidance and support to hiring community on recruitment best practice, standards and compliance including but not limited to, Assessment & Selection methods, Interview techniques, talent pipelining and Employee Value Proposition.
• Partners with the wider People Team (i.e. People Partners, Reward) to ensure the alignment between recruitment activities and broader HR initiatives including organisational design and reward strategies.
• Monitor and track recruitment metrics (KPI’s) and analyse/ identify trends, measure the effectiveness of recruitment strategies, and provide insight for continuous improvements.
• Stay abreast of industry trends, best practices, legal requirements related to recruitment, ensuring compliance with relevant regulations and standards.
• Maintains accurate records of recruitment activity to meet regulatory reporting standards.
• Builds strong relationships with external parties/ partners including executive search firms where required to deliver against the Bank’s recruitment needs.
And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.
What you will need:
• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders
• Extensive experience of leading end to end recruitment processes, with a focus on head hunting, market mapping and direct sourcing in the Banking and Finance Industry.
• Demonstrate high levels of agility and ability to adapt to changes and operate as part of a high performing team.
• Excellent stakeholder management experience: proven experience partnering, influencing and advising the business to deliver successful recruitment outcomes.
• Ability to deliver high-touch candidate experience that reflects the bank’s values and EVP.
• Experience in embedding DE&I principles into sourcing / hiring practices and challenging the hiring community (where applicable) to build inclusive teams.
• Proactively uses recruitment metrics and analytics to track performance, manage talent pipelines, identify trends to inform decision making and prioritise workload.
• Led projects and recruitment related initiatives aimed at enhancing and optimising recruitment capabilities.
• Deep understanding of recruitment technologies including ATS, Selection tools/ methodologies, AI, social media and other innovative sourcing techniques
• Well versed in managing third party suppliers/vendors and recruitment partners and holding them accountable against KPIs and SLAs.
• Experience in resolving escalations and conflict professionally and efficiently.
• Naturally data centric and comfortable presenting to colleagues and senior leadership teams.
• Understanding of banking regulations and how these apply to recruitment processes.
• Strategic thinker with a proactive approach to problem solving.
Our promise to you…
• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!)
• We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible
Important Footnote
Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates.. Good luck!