Job Description
12 Month Fixed Term – Full Time or Part Time Opportunity
Remote: Work anywhere in Australia | Join a mission led team
Award Rates Apply | SCHADS Award
ORGANISATION
Join Lifeline Australia and you will be helping to support the delivery of critical services ensuring that “no person in Australia has to face their darkest moments alone.”
Lifeline Australia is a national suicide prevention charity providing all Australians experiencing emotional distress with access to 24-hour crisis support and suicide prevention services. They are committed to empowering Australians to be suicide-safe through connection, compassion and hope. This is achieved through a partnership of over 10,000 committed volunteers and their member centres in communities across the nation.
THE ROLE
As a Volunteer Recruitment Officer, you’ll coordinate the recruitment, screening, onboarding, and support processes for volunteers delivering digital services. Working closely with our network of Centres and internal teams, you’ll ensure a smooth, supportive experience for every volunteer — from first inquiry to training commencement.
You'll manage applications using Rosterfy, maintain compliance records, communicate with potential volunteers, and help shape recruitment strategies that foster long-term engagement and retention.
KEY RESPONSIBILITIES
Coordinate end-to-end digital volunteer recruitment and onboarding
Process applications, verify police/WWCC checks, and manage cohort assignments
Maintain accurate records and ensure compliance with privacy and security policies
Support and attend volunteer information sessions and inductions
Respond to volunteer enquiries and deliver clear, timely communication
Collaborate with internal teams to improve onboarding systems and documents
Track expiring clearances and manage withdrawal or special case applications
REQUIREMENTS
Experience in volunteer recruitment, HR admin, or workforce coordination
Strong organisation and data management skills
Excellent written and verbal communication skills
Familiarity with systems like Rosterfy, MS Office, Zoom/Teams
Ability to work independently while collaborating virtually
A genuine interest in volunteer experience and mental health services
Desirable: Experience in the not-for-profit or health sector and knowledge of volunteer onboarding best practices.
BENEFITS
Be part of a life-saving mission supporting crisis support services
Work from home with a supportive, national team
Salary packaging benefits available for NFP employees
Contribute to improving volunteer engagement and service delivery at scale
HOW TO APPLY
Your resume
A cover letter addressing the requirements of the role
Answer all application questions
At Lifeline Australia we believe that diversity is strength and are proud to be an equal employment opportunity workplace.
Next steps?
If you successfully advance to the next stage of the recruitment process, you will be contacted. Please ensure that your application is complete, including responses to all screening questions, as incomplete applications will not be contacted.
Please note: Appointment is conditional upon a current National Police Record Check and evidence of working rights in Australia.
Remote: Work anywhere in Australia | Join a mission led team
Award Rates Apply | SCHADS Award
ORGANISATION
Join Lifeline Australia and you will be helping to support the delivery of critical services ensuring that “no person in Australia has to face their darkest moments alone.”
Lifeline Australia is a national suicide prevention charity providing all Australians experiencing emotional distress with access to 24-hour crisis support and suicide prevention services. They are committed to empowering Australians to be suicide-safe through connection, compassion and hope. This is achieved through a partnership of over 10,000 committed volunteers and their member centres in communities across the nation.
THE ROLE
As a Volunteer Recruitment Officer, you’ll coordinate the recruitment, screening, onboarding, and support processes for volunteers delivering digital services. Working closely with our network of Centres and internal teams, you’ll ensure a smooth, supportive experience for every volunteer — from first inquiry to training commencement.
You'll manage applications using Rosterfy, maintain compliance records, communicate with potential volunteers, and help shape recruitment strategies that foster long-term engagement and retention.
KEY RESPONSIBILITIES
Coordinate end-to-end digital volunteer recruitment and onboarding
Process applications, verify police/WWCC checks, and manage cohort assignments
Maintain accurate records and ensure compliance with privacy and security policies
Support and attend volunteer information sessions and inductions
Respond to volunteer enquiries and deliver clear, timely communication
Collaborate with internal teams to improve onboarding systems and documents
Track expiring clearances and manage withdrawal or special case applications
REQUIREMENTS
Experience in volunteer recruitment, HR admin, or workforce coordination
Strong organisation and data management skills
Excellent written and verbal communication skills
Familiarity with systems like Rosterfy, MS Office, Zoom/Teams
Ability to work independently while collaborating virtually
A genuine interest in volunteer experience and mental health services
Desirable: Experience in the not-for-profit or health sector and knowledge of volunteer onboarding best practices.
BENEFITS
Be part of a life-saving mission supporting crisis support services
Work from home with a supportive, national team
Salary packaging benefits available for NFP employees
Contribute to improving volunteer engagement and service delivery at scale
HOW TO APPLY
Your resume
A cover letter addressing the requirements of the role
Answer all application questions
At Lifeline Australia we believe that diversity is strength and are proud to be an equal employment opportunity workplace.
Next steps?
If you successfully advance to the next stage of the recruitment process, you will be contacted. Please ensure that your application is complete, including responses to all screening questions, as incomplete applications will not be contacted.
Please note: Appointment is conditional upon a current National Police Record Check and evidence of working rights in Australia.
💡 Quick Summary
Seeking a career-building opportunity? The Recruitment Officer - Volunteers - Remote position is now open for candidates interested in the Work from home Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
