Job Description
Full job description
Req #5686
Reddy Express Dalton Road, 27 Spencer St (Cnr Dalton Rd), Thomastown, Victoria, Australia
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Job description
Posted Tuesday, 31 March 2026, 8:30 am
Reddy Express Dalton Road - Customer Service Representative
OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.
About the Role
As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.
About You & Your Skills
You are focused on providing outstanding customer service
You are comfortable working alone as well as within a team
You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
You have the availability to work flexible hours (including late nights, early mornings and weekends)
Be willing to learn and promote our wide range of products and specials
For the exciting opportunity to be a part of our amazing team, pleasetoday!
Pre-Employment Requirements:
The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.
Job details
Pay type
Hourly
Req #5686
Reddy Express Dalton Road, 27 Spencer St (Cnr Dalton Rd), Thomastown, Victoria, Australia
Share
Job description
Posted Tuesday, 31 March 2026, 8:30 am
Reddy Express Dalton Road - Customer Service Representative
OTR Group comprises of over 1000 retail, convenience, and quick service restaurants – including brands such as Reddy Express (formerly known as Coles Express), Smokemart Giftbox, and in S.A, Krispy Kreme, Hungry Jacks, Oporto, Guzman and Gomez and many others. OTR Group is part of the Viva Energy Australia Group – an ASX-listed company helping Australians reach their destination by refining, importing, and distributing energy products while building a safe and sustainable energy future for all Australians. With Viva Energy Australia’s national footprint and OTR’s history of industry-leading innovation, there has never been a more exciting time to join the OTR Group as we set out to redefine the retail landscape in Australia.
About the Role
As a Customer Service Representative, you will be focused on providing great customer experiences and will ensure the store is always clean, stocked and welcoming for our Guests. This is a fast-paced job where being able to multi-task and manage your time is essential.
About You & Your Skills
You are focused on providing outstanding customer service
You are comfortable working alone as well as within a team
You’ll be on your feet for long periods of time and may require moderate to heavy lifting and reaching.
You have the availability to work flexible hours (including late nights, early mornings and weekends)
Be willing to learn and promote our wide range of products and specials
For the exciting opportunity to be a part of our amazing team, pleasetoday!
Pre-Employment Requirements:
The successful candidate will be required to confirm their Australian working rights, as well as provide a current police clearance certificate.
Job details
Pay type
Hourly
💡 Quick Summary
Seeking a career-building opportunity? The Reddy Express Dalton Road - Customer Service Representative position is now open for candidates interested in the Retail & Wholesale sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Retail & Wholesale is a plus.
