Job Description
Job Responsibilities:
Supervise BAU activities of the team - Maintenance of instrument reference data in multiple business applications/databases, Monitoring Requests Queue.
Should be hands on with the process and systems; should provide daily BAU support
Devise and Conduct pro-active verification checks to ensure that processing meets the expected quality.
To conduct periodic tests for assessment of contingent support capability; close knowledge gaps, if any
Prioritize & manage project request in conjunction with BAU.
Conduct weekly meetings with the team (across all hubs) for regular communication, eliciting issues, etc.
Manage business partners expectations - Interact / Communicate with the business partners at operating level on a regular basis.
Metrics - Provide weekly performance metrics/capacity analysis.
Ensure timely updation of SOPs, Issue Logs, Conduct "Best Practice Sharing Sessions"
Take ownership of on job training for TMs and OAs; regular review of progress and initiate actions to close gaps, if any
Partner on Data Quality initiatives & UAT testing.
Perform Business Continuity UATs & ensure BCP strategy is in place for the group
Staff Appraisal- Perform Appraisals / One on one meetings
Work closely on Business Development Initiatives / Scope screeps.
Required Qualifications & skills:
College Degree, 8-10 years of Accounting / Banking / Cash Product / Securities Processing experience in financial services environment.
Knowledge of Equities/ Fixed income related instrument reference data, Middle office functions - desirable
Should have hands on approach
Knowledge of external reference data providers -BLOOMBERG, REUTERS, etc. will be an advantage
Good people skills and ability to drive energy levels within the team
Good time management skills and highly result oriented.
Focus on quality and controlled environment.
Attention to detail.
A proactive approach to problem solving, taking ownership of issues and having the determination to follow things through.
Client focused and able to deliver on complex tasks.
Drives initiatives within the team and can motivate and direct the team in the right direction.
Good written & spoken English communication skills.
The teams operate in Asia, EMEA and NA shifts. The candidate should be willing to work in any shift.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
Supervise BAU activities of the team - Maintenance of instrument reference data in multiple business applications/databases, Monitoring Requests Queue.
Should be hands on with the process and systems; should provide daily BAU support
Devise and Conduct pro-active verification checks to ensure that processing meets the expected quality.
To conduct periodic tests for assessment of contingent support capability; close knowledge gaps, if any
Prioritize & manage project request in conjunction with BAU.
Conduct weekly meetings with the team (across all hubs) for regular communication, eliciting issues, etc.
Manage business partners expectations - Interact / Communicate with the business partners at operating level on a regular basis.
Metrics - Provide weekly performance metrics/capacity analysis.
Ensure timely updation of SOPs, Issue Logs, Conduct "Best Practice Sharing Sessions"
Take ownership of on job training for TMs and OAs; regular review of progress and initiate actions to close gaps, if any
Partner on Data Quality initiatives & UAT testing.
Perform Business Continuity UATs & ensure BCP strategy is in place for the group
Staff Appraisal- Perform Appraisals / One on one meetings
Work closely on Business Development Initiatives / Scope screeps.
Required Qualifications & skills:
College Degree, 8-10 years of Accounting / Banking / Cash Product / Securities Processing experience in financial services environment.
Knowledge of Equities/ Fixed income related instrument reference data, Middle office functions - desirable
Should have hands on approach
Knowledge of external reference data providers -BLOOMBERG, REUTERS, etc. will be an advantage
Good people skills and ability to drive energy levels within the team
Good time management skills and highly result oriented.
Focus on quality and controlled environment.
Attention to detail.
A proactive approach to problem solving, taking ownership of issues and having the determination to follow things through.
Client focused and able to deliver on complex tasks.
Drives initiatives within the team and can motivate and direct the team in the right direction.
Good written & spoken English communication skills.
The teams operate in Asia, EMEA and NA shifts. The candidate should be willing to work in any shift.
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
💡 Quick Summary
Seeking a career-building opportunity? The Reference Data Associate position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
