Reference Data Operator

Position Overview Position Description The Process Analyst/Senior Analyst will be responsible for completion of day-to-day activity as per process standards and ensure accurate and timely delivery of assigned production duties. He/she needs to ensure adherence to all cut-off times and quality of processing as maintained in SLAs. He/she should ensure that all queries/first-level escalations related to routine activities are responded to within the periods pre-specified. Should take responsibility, act as a backup for the Peers in his/her absence, and share best practices with the team. . What we'll offer you As part of our flexible scheme, here are just some of the benefits that you'll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under child care assistance benefit (gender neutral) Flexible working arrangements Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your key responsibilities Responsible for the accurate and timely production of daily SLA Updating daily MIS Ability to communicate effectively (oral & written) & strong interpersonal skills Well-organized & able to clearly present results of work. Passion for change and confidence in own abilities. Need to work as per the guidelines/procedures set by the business. Responsible for understanding client's needs from a technical and operational perspective. Ensure strict adherence to all internal and external process guidelines including compliance and legal. Should be flexible working in different shifts. Be comfortable & willing to drive process improvement. Ensure support for managing internal projects/initiatives. Should be diligent, shows initiative and proactive. Regular connect with stakeholders to ensure smooth quality delivery and new learning Good Time management skills. Timely response to all clients queries. Escalate all issues properly, in time, to the appropriate level, to avoid any adverse impact on the business. Your skills and experience Graduate & above preferably with Commerce background. Good communication skills -both written & verbal. German Language Certification from any University/Institute equivalent to B2.2 Should have fair knowledge on Mutual Funds and Old Age pension funds. Ability to work in a diverse environment. Experience/Exposure Knowledge of Asset Management (preferred) Knowledge of Mutual Funds (preferred) MS Office Experience in Banking/Finance How we'll support you Training and development to help you excel in your career Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression About us and our teams Please visit our company website for further information: https://www.db.com/company/company.htm Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer. We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, ****** orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation. Click to find out more about diversity and inclusion at Deutsche Bank