Refugee and protection officer

💰 $4,560 - $7,296 (Est.) 📍 Auckland

Job Description

Refugee and Protection Officer
New Zealand Government
·
3.3
Auckland City, Auckland
Job details
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Job type
Full-time
Full job description
Discover a career with purpose at MBIE


Discover a career with purpose at MBIE
Challenging and rewarding career opportunity
Exciting opportunity to join a fun, supportive and high performing team
Extensive training and support provided
Permanent full-time position
Starting salary: $77,359 | Auckland CBD
Tenei turanga - About the Role:

We have a challenging and exciting permanent full-time opportunity within the Refugee Status Unit (RSU) in central Auckland. You will be joining a dedicated team who are passionate about their work. As a Refugee and Protection Officer (RPO) you will be making decisions on refugee and protection status in accordance with New Zealand and international law. This will involve interviewing claimants, conducting investigations, analysing relevant information, and writing quality decisions.

The RSU plays a key role in upholding New Zealand's obligations under certain international human rights instruments. We are part of the Refugee Migrant Services Branch of Immigration New Zealand, which manages the Government's commitments to asylum seekers, quota refugees and recent migrants.

As an RPO you will:

utilise your research, analysis, writing and communication skills to make fair and balanced refugee and protected person status determinations.
You will need to be agile, flexible, organised and able to meet deadlines.
You will interact with people from a wide variety of backgrounds, as such cultural competence is important.
Nga pukenga me nga wheako e hiahiatia ana -
Skills and Experience Required

Familiarity with the Refugee Convention, Convention Against Torture, and the International Covenant on Civil and Political Rights.
Understanding of the Immigration Act 2009 and other relevant international human rights instruments.
Knowledge of New Zealand refugee case law, particularly decisions from the Immigration and Protection Tribunal.
Excellent verbal and written communication skills.
A tertiary qualification in a relevant field or equivalent knowledge and experience in refugee status determination.
Ability to gain and maintain a national security clearance as required.
Our ideal applicant is someone who has excellent writing skills, the ability to apply legal principles in making objective, well-reasoned decisions, and the ability to work under pressure.
For your application to be considered, you must have New Zealand citizenship or hold a Permanent Resident Visa.

Etahi korero mo MBIE - About MBIE:
MBIE's goal is to create a resilient and high-performing economy that delivers real and ongoing quality of life for all New Zealanders.

We do this by working with others to create an environment that supports businesses to be more productive and internationally competitive, enables all New Zealanders to participate in the economy through improved job opportunities and by working to ensure quality housing is more affordable.

People are at the heart of our mahi, our way of working is guided by our values which shape our behaviours.

Mahi Tahi - Better Together
Maia - Bold and brave
Pae Kahurangi - Build our Future
Pono Me Te Tika - Own It
Our aspirations are echoed in our Maori identity - Hikina Whakatutuki - which broadly means `lifting to make successful'.

MBIE recognises the partnership founded under Te Tiriti o Waitangi between Maori and the Crown and is committed to giving effect to Te Tiriti o Waitangi. We will do this through enduring, meaningful and effective partnerships with iwi, Maori, other Maori groups/organisations and the Crown, as this is critical to enable economic and social development, both for Maori and for wider Aotearoa New Zealand. We are committed to continuing to partner with iwi in order to find new sustainable solutions to address long standing systemic and cross-cutting issues facing Maori and wider Aotearoa New Zealand and we are also committed to identifying opportunities for iwi to lead and creating an enabling environment for iwi to leverage these opportunities.

E mohio ana a Hikina Whakatutuki i puea ake te kotuinga I waenganui i a ngai Maori me te Karauna i Te Tiriti o Waitangi, a, kei te whai ia ki te whakau ake i Te Tiriti o Waitangi. Ma te whai kiko o nga kotuinga ahungaroa o ngai wi, o ngai Maori, me etahi atu ropu Maori ki te Karauna, katutuki tenei. He ahuatanga nui tenei e ahei ai nga mahi whanaketanga a-ohanga, a-papori hoki ki a ngai Maori me Aotearoa whanui. E whai tonu ana matou ki te kotui atu ki nga iwi mo te rapu huarahi hou ki te whakaara i nga kaupapakua roa nei e tami ana i a ngai Maori me Aotearoa whanui, a, e whai ana hoki ki te tautohu i nga aheinga kokiritanga ma nga iwi, me te tautoko i nga iwi kia whai mana ake ai enei aheinga.

Me pehea te tono - How to Apply:
Recruitment Process:

All applications will be considered in line with the requirements of the role.

Shortlisting will be completed week of 11 May 2026.
Panel interviews and written test will be conducted the week of 18 May 2026.

Click here to view a position description.

When you are ready to apply please send a CV and cover letter telling us why you're the perfect fit for this role.

All applications must be submitted via our online process.

We can't wait to hear from you!

Email Emily Boyd at [email protected] quoting ref MBIE/19462 if you have any further questions.

Applications close on Sunday 10 May 2026 at 11.59pm.

💡 Quick Summary

Seeking a career-building opportunity? The Refugee and protection officer position is now open for candidates interested in the Office Assistant Jobs sector. This role in Auckland offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.

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Job Details

Company Name: New Zealand government

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Refugee and protection officer in Auckland is $4,560 - $7,296 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Refugee and protection officer is an on-site position based in Auckland. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Refugee and protection officer. Previous experience in Office Assistant Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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