Job Description
Full Job Description
Job Description:
Ensure Cross selling of product as per the target in Branch via customer care executive.
Lead Generation for cross sell product at Branch and ensure the conversion .
Coordinate with different product managers for closure.
Supervising day-to-day operations in the customer service department.
Responding to customer service issues in a timely manner.
Creating effective customer service procedures, policies, and standards.
Publishing the MIS report to RO and ensure the targets are met .
Developing customer satisfaction goals and coordinating with the team to meet them on a
steady basis.
Maintaining accurate records and documenting all customer service activities and
discussions.
Assessing service statistics and preparing detailed reports on your findings.
Hiring and training new customer care Executive
Staying informed on the latest industry techniques and methods.
Phone: 7++44+6207
Requirement :
Bachelor’s degree
A minimum of 5 years of proven experience in a customer service position.
Proficiency in Microsoft Office and customer service software.
Good written and verbal communication skills.
Good understanding of management practices and techniques.
Excellent leadership and interpersonal skills
Job Type: Full-time
Salary: Up to ₹300,000.00 per year
Benefits:
Provident Fund
Schedule:
Morning shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
4 - 5 (Preferred)
Speak with the employer
++1 +75178+78+
Job Description:
Ensure Cross selling of product as per the target in Branch via customer care executive.
Lead Generation for cross sell product at Branch and ensure the conversion .
Coordinate with different product managers for closure.
Supervising day-to-day operations in the customer service department.
Responding to customer service issues in a timely manner.
Creating effective customer service procedures, policies, and standards.
Publishing the MIS report to RO and ensure the targets are met .
Developing customer satisfaction goals and coordinating with the team to meet them on a
steady basis.
Maintaining accurate records and documenting all customer service activities and
discussions.
Assessing service statistics and preparing detailed reports on your findings.
Hiring and training new customer care Executive
Staying informed on the latest industry techniques and methods.
Phone: 7++44+6207
Requirement :
Bachelor’s degree
A minimum of 5 years of proven experience in a customer service position.
Proficiency in Microsoft Office and customer service software.
Good written and verbal communication skills.
Good understanding of management practices and techniques.
Excellent leadership and interpersonal skills
Job Type: Full-time
Salary: Up to ₹300,000.00 per year
Benefits:
Provident Fund
Schedule:
Morning shift
Supplemental pay types:
Performance bonus
Ability to commute/relocate:
Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required)
Education:
Bachelor's (Preferred)
Experience:
4 - 5 (Preferred)
Speak with the employer
++1 +75178+78+
💡 Quick Summary
Seeking a career-building opportunity? The Regional | Customer Relationship Manager position is now open for candidates interested in the Bank Jobs sector. This role in Erode, offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
