Reports to: Head - Zonal Head - Branch Banking Job Purpose • The Regional Head - Branch Banking will be responsible for leading and managing a network of branches within the region, ensuring operational efficiency, financial performance, and customer satisfaction. • The role will require extensive experience in banking operations, leadership, and people management, as well as a deep understanding of the local market and regulatory environment. Key Responsibilities • Provide leadership and guidance to the branch network within the region, setting clear objectives and targets for sales, customer service, and operational excellence • Drive the financial performance of the branches, ensuring that they meet or exceed targets for revenue, profitability, and cost efficiency • Build and maintain strong relationships with key stakeholders, including customers, regulators, and local business communities • Develop and implement sales strategies and initiatives to drive growth in key product areas, such as deposits, loans, and investments • Monitor and analyze market trends and customer feedback, adapting strategies and tactics as necessary to stay ahead of competitors and meet changing customer needs • Ensure compliance with all relevant regulations and internal policies, managing risk effectively and maintaining a strong control environment • Recruit, develop, and retain top talent within the region, providing coaching, mentoring, and performance feedback to team members • Drive a culture of customer-centricity and continuous improvement, promoting a high-performance culture that rewards innovation, collaboration, and excellence Qualifications • Bachelor's/P.G degree in business administration, finance, or a related field • Minimum of 10 years' experience in banking operations, with at least 5 years in a leadership role managing multiple branches or regions • Strong knowledge of banking products and services, including deposits, loans, investments, and trade finance • Excellent understanding of local market dynamics, customer behavior, and regulatory environment • Proven track record of delivering financial results, managing risk, and driving innovation • Strong people management skills, with experience in recruiting, developing, and retaining top talent • Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels • Strategic thinking and problem-solving abilities, with a focus on continuous improvement and customer satisfaction If you have any specific questions about the job description, please let me know. (ref:iimjobs.com