Job Description
Fantastic opportunity for a Regional Sales Assistant to help our sales team shine with admin, events, and CRM support
Thrive under leaders who champion respect and support your success
Make a meaningful difference in what you do
Enjoy a mix of office work and off-site work in our villages
About Ryman Healthcare
At Ryman, we believe the measure of a full life is one that gets richer with age.
Ryman Healthcare is a leader in retirement living and aged care. Our driving purpose is to enhance freedom, connection and well-being for people as we grow older. We own and operate 49 villages in New Zealand and Australia, and we employ approximately 7,700 team members across a range of different sectors. Additionally, we are proud to be the first healthcare company to receive the Wellbeing Tick.
At the heart of our business, everything we do must be 'Good enough for mum and dad.'
What will you do?
We are seeking a Regional Sales Assistant/ Admin Sales Support to support our Sales team and strengthen sales effectiveness across multiple Ryman villages across our Northern region. This role is central to keeping our sales initiatives running smoothly, including maintaining accurate Salesforce data, tracking refurbishments, supporting events, and delivering an exceptional first impression for prospects. You’ll support multiple villages, keeping them organised, coordinated, and welcoming for residents and visitors alike.
This position offers variety, combining office based work at our Ellerslie office, and off-site support across our Northern villages.
As the Regional Sales Assistant, you will work closely with the Regional Sales Manager, Sales Advisors, village teams, and key stakeholders to keep sales processes moving, ensure information is accurate, and provide hands-on support with community events, open days, and day-to-day sales activities.
Key responsibilities but are not limited to:
Maintain accurate and timely data entry in our CRM system, including leads, prospects, unit modifications, refurbishment requirements, and checklists, ensuring data integrity across assigned villages
Use reporting tools (e.g., Salesforce, Excel, Power BI, Smartsheet) to generate insights and reports that support sales performance tracking and decision-making
Analyse sales data to identify trends, opportunities, and areas for improvement, and share findings with the Regional Sales Manager and Sales Advisors
Collaborate with the Regional Sales Manager and maintain open communication with Sales Advisors across the region to plan for upcoming sales support requirements
Meet, host, and build rapport with prospective residents, contracted individuals, and members of the public
Share knowledge about the Ryman brand, village life, and Ryman offering in a warm and professional manner
Answer queries in a polite, helpful, and informed way, ensuring a positive customer experience
Coordinate appointments and follow-ups for Sales Advisors at assigned villages
What's in it for you?
If you are the sort of person who loves working with a team of people who work to a clear purpose, you'll love this role!
A career at Ryman offers:
Ongoing support for professional development and career progression
Additional wellbeing leave
Access to over 60 discounts with well-known brands across a variety of sectors including; health and wellbeing, banking, insurance, and retail
Social club events, furry Friday's (bring your dog to work) - Auckland office only
Who are you?
You bring 3+ years’ experience in a customer-facing, sales support role
You ideally have worked with Salesforce or would be comfortable learning the system
You are highly organised, detail-oriented, and enjoy keeping operations running smoothly
You are confident with Microsoft O365 such as Outlook, Excel, Powerpoint, and Word
You are tech-savvy, with a willingness to explore AI tools and automation to improve efficiency
You have exceptional communication skills and demonstrate the ability to build valuable relationships, both internally and externally
You value people and kindness, and are passionate about delivering results
You strive for excellence and look for ways to exceed expectations
You believe in the value of strong, positive, trusting teams who work together as one
You are resilient and can demonstrate composure under pressure
If you are interested in joining an organisation with a clear purpose and a commitment to innovation, kindness and excellence, we would love to hear from you!
At Ryman, we support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions.
Applications will be reviewed as they are received and interviews may take place prior to the close date. This means a job ad may close before the advertised close date.
Re
Thrive under leaders who champion respect and support your success
Make a meaningful difference in what you do
Enjoy a mix of office work and off-site work in our villages
About Ryman Healthcare
At Ryman, we believe the measure of a full life is one that gets richer with age.
Ryman Healthcare is a leader in retirement living and aged care. Our driving purpose is to enhance freedom, connection and well-being for people as we grow older. We own and operate 49 villages in New Zealand and Australia, and we employ approximately 7,700 team members across a range of different sectors. Additionally, we are proud to be the first healthcare company to receive the Wellbeing Tick.
At the heart of our business, everything we do must be 'Good enough for mum and dad.'
What will you do?
We are seeking a Regional Sales Assistant/ Admin Sales Support to support our Sales team and strengthen sales effectiveness across multiple Ryman villages across our Northern region. This role is central to keeping our sales initiatives running smoothly, including maintaining accurate Salesforce data, tracking refurbishments, supporting events, and delivering an exceptional first impression for prospects. You’ll support multiple villages, keeping them organised, coordinated, and welcoming for residents and visitors alike.
This position offers variety, combining office based work at our Ellerslie office, and off-site support across our Northern villages.
As the Regional Sales Assistant, you will work closely with the Regional Sales Manager, Sales Advisors, village teams, and key stakeholders to keep sales processes moving, ensure information is accurate, and provide hands-on support with community events, open days, and day-to-day sales activities.
Key responsibilities but are not limited to:
Maintain accurate and timely data entry in our CRM system, including leads, prospects, unit modifications, refurbishment requirements, and checklists, ensuring data integrity across assigned villages
Use reporting tools (e.g., Salesforce, Excel, Power BI, Smartsheet) to generate insights and reports that support sales performance tracking and decision-making
Analyse sales data to identify trends, opportunities, and areas for improvement, and share findings with the Regional Sales Manager and Sales Advisors
Collaborate with the Regional Sales Manager and maintain open communication with Sales Advisors across the region to plan for upcoming sales support requirements
Meet, host, and build rapport with prospective residents, contracted individuals, and members of the public
Share knowledge about the Ryman brand, village life, and Ryman offering in a warm and professional manner
Answer queries in a polite, helpful, and informed way, ensuring a positive customer experience
Coordinate appointments and follow-ups for Sales Advisors at assigned villages
What's in it for you?
If you are the sort of person who loves working with a team of people who work to a clear purpose, you'll love this role!
A career at Ryman offers:
Ongoing support for professional development and career progression
Additional wellbeing leave
Access to over 60 discounts with well-known brands across a variety of sectors including; health and wellbeing, banking, insurance, and retail
Social club events, furry Friday's (bring your dog to work) - Auckland office only
Who are you?
You bring 3+ years’ experience in a customer-facing, sales support role
You ideally have worked with Salesforce or would be comfortable learning the system
You are highly organised, detail-oriented, and enjoy keeping operations running smoothly
You are confident with Microsoft O365 such as Outlook, Excel, Powerpoint, and Word
You are tech-savvy, with a willingness to explore AI tools and automation to improve efficiency
You have exceptional communication skills and demonstrate the ability to build valuable relationships, both internally and externally
You value people and kindness, and are passionate about delivering results
You strive for excellence and look for ways to exceed expectations
You believe in the value of strong, positive, trusting teams who work together as one
You are resilient and can demonstrate composure under pressure
If you are interested in joining an organisation with a clear purpose and a commitment to innovation, kindness and excellence, we would love to hear from you!
At Ryman, we support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions.
Applications will be reviewed as they are received and interviews may take place prior to the close date. This means a job ad may close before the advertised close date.
Re
💡 Quick Summary
Seeking a career-building opportunity? The Regional Sales Assistant position is now open for candidates interested in the Office Assistant Jobs sector. This role in Remuera offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Office Assistant Jobs is a plus.
