Regulatory Support Services Officer

Ko wai mātou - Who are we

Te Kaunihera-ā-rohe o Ngāmotu - New Plymouth District Council is a local government organisation located in the heart of New Plymouth. Our vision is to be the Sustainable Lifestyle Capital, and our district boasts a spectacular natural beauty from Taranaki Maunga to the moana. In 2021, we were awarded the most liveable city (for a population between 75,000 and 150,000) by the International Awards for Liveable Communities. We work collaboratively with iwi, Government, not-for-profits and businesses to achieve outcomes that benefit our community.

Te āheinga - The opportunity

We are currently seeking two detail-oriented and proactive individuals to join our team - one on a full-time (40 hours) 12 month fixed-term basis and one on a part-time (three days per week) 12 month fixed-term basis as a Regulatory Service Support Officer. In this role, you will be responsible for providing administrative support to the regulatory services department, assisting in the processing of permits, licenses, and regulatory documentation, and ensuring compliance with relevant regulations and standards.

Tino takohanga - Key responsibilities:

Day to day regulatory support for Regulatory Service Teams
Provide effective and efficient application lodgement
Provide minor application processing services
Ensure that all applications include all relevant information to guarantee the applications are processed effectively and in a timely manner
Receive applications and ensure they are assessed on adequacy for acceptance; then accepted or rejected in a timely and customer centric manner
Actively ensure that good employer obligations and legislative requirements are fulfilled, particularly in relation to all key relevant legislation
Ngā tino pūkenga me ngā wheako - Essential skills and experience:

A tertiary qualification is preferred
Experience working in a customer or administrative role is preferred
Experience working in a regulatory environment or the building industry
Knowledge of relevant Regulatory Services Act's and other relevant legislation
He aha ai a Taranaki? - Why Taranaki?


With the stunning Mt Taranaki as a backdrop and the warm iron sands along our coast, it is no wonder Taranaki is one of the best regions in New Zealand and the world. In Taranaki it's easy to achieve an enviable lifestyle without having to compromise your career. Our regions' dynamic surf, multitude of parks and gardens, iconic walkways, major events calendar and mountain playground make this the place to live!

Ōu mātou rourou - What we offer

At the New Plymouth District Council we aim to create and sustain a truly rewarding workplace environment for our staff including solid career pathways, learning and development opportunities as well as personal and professional development.

You can expect to start in these fixed-term roles with us between $5+,542 and $62,130 (pro-rata).

If you think this sounds like you, then we would love to hear from you!

Applications close on Tuesday, 22 October 2024

New Zealand
Taranaki
New Plymouth Show on map Get directions