Job Description
Relationship Leader Super Cluster-(SMA0001CS) Description
SECTION II: ROLE SUMMARY
• The role holder is responsible for acquisition of New–to–Bank Business Banking MSME relationships through the CRM and Knowledge Banking approach. The role holder is also responsible for building Asset Book by extending Working Capital Facilities and Term Loans to MSME Clients.
SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIES
Strategic/ Managerial Responsibilities
• NA
Core Responsibilities
• Acquisition of New–to–Bank Business Banking MSME relationships through the CRM and Knowledge Banking approach.
• Regularly Engage with colleagues in Branch Banking, MSME Associations Office Bearers which shall help in meeting Min. 2 MSME Clients on daily basis.
• Build Asset Book by extending Working Capital Facilities and Term Loans to MSME Clients
• Build Liability Book comprising of Current Accounts, Saving Accounts and Fixed Deposits by offering various Trade and Transaction products like Cash Management Services, Trade and Treasury Products.
• Enhance Book Profitability and Client stickiness by consistently seeking an opportunity to expand share of wallet of the customer base through Cross Sell of POS (Merchants) Machines, Salary Accounts for employees, Insurance (both Life and Non-Life) and various other Wealth Management Products
• Collaborate with the Risk, Operations and service teams to ensure delivering better TAT of Loans delivery and smooth on-boarding of the client
• Meeting the Targets - Both in respect of bottom line as well as top line by constantly enhancing the Productivity.
People Management or Self-Management Responsibilities
• Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year.
• Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training.
• Understands the competencies relevant to his/her role, and works towards displaying as well as developing these effectively.
• Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks.
Risk and Internal Control Responsibilities
• Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager.
• Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.
SECTION IV: KEY INTERACTIONS
Key Internal Interactions
Purpose of Interaction
Risk Management
• For coordinating on all aspects to ensure delivering better TAT of Loans delivery and smooth on-boarding of the client
Branch Banking
• For coordinating on acquisition of New–to–Bank Business Banking MSME relationships through the CRM.
Key External Interactions
Purpose of Interaction
MSME Associations
• For coordinating on acquisition of New–to–Bank Business Banking MSME relationships through the Knowledge Banking approach. Qualifications
SECTION V: KNOWLEDGE & EXPERIENCE
KNOWLEDGE
Minimum Qualifications
• Bachelor's degree in any field
• Master's degree in Financial Management is preferred
Professional Certifications
• CA/CFA is preferred
• AMFI/NCFM/IRDA certifications will be an added advantage
Language Skills
• Written and spoken English is essential
EXPERIENCE
Years of Experience
• A minimum of 2-3 years of relevant experience with at least 1 year in a similar role
Nature of
Experience
• Prior experience in Banking/NBFC in Working Capital
Primary Location
:India-West Bengal-Kolkata
Work Locations
:Russel Street KolkataGround Floor No. 7 A Anandilal Poddar Sarani Kolkata - 700 071Ground Floor No. 7 A Anandilal Poddar Sarani Kolkata - 700 071KOLKATA700071
Job
:Relationship Leader Super Cluster
Organization
:Small Enterprises Banking
Schedule
:Regular
Shift
:Standard
Job Type
:Full-timeDay Job
Job Posting
:28.03.2026, 8:53:51 AM
SECTION II: ROLE SUMMARY
• The role holder is responsible for acquisition of New–to–Bank Business Banking MSME relationships through the CRM and Knowledge Banking approach. The role holder is also responsible for building Asset Book by extending Working Capital Facilities and Term Loans to MSME Clients.
SECTION III: KEY RESPONSIBILITIES/ ACCOUNTABILITIES
Strategic/ Managerial Responsibilities
• NA
Core Responsibilities
• Acquisition of New–to–Bank Business Banking MSME relationships through the CRM and Knowledge Banking approach.
• Regularly Engage with colleagues in Branch Banking, MSME Associations Office Bearers which shall help in meeting Min. 2 MSME Clients on daily basis.
• Build Asset Book by extending Working Capital Facilities and Term Loans to MSME Clients
• Build Liability Book comprising of Current Accounts, Saving Accounts and Fixed Deposits by offering various Trade and Transaction products like Cash Management Services, Trade and Treasury Products.
• Enhance Book Profitability and Client stickiness by consistently seeking an opportunity to expand share of wallet of the customer base through Cross Sell of POS (Merchants) Machines, Salary Accounts for employees, Insurance (both Life and Non-Life) and various other Wealth Management Products
• Collaborate with the Risk, Operations and service teams to ensure delivering better TAT of Loans delivery and smooth on-boarding of the client
• Meeting the Targets - Both in respect of bottom line as well as top line by constantly enhancing the Productivity.
People Management or Self-Management Responsibilities
• Defines performance goals at the start of the year in discussion with the reporting manager and ensures that the goals are monitored and achieved during the course of the year.
• Takes ownership of his/her own learning agenda by identifying development needs in consultation with the reporting manager and working towards bridging the gaps through various means which go beyond just training.
• Understands the competencies relevant to his/her role, and works towards displaying as well as developing these effectively.
• Keeps abreast of relevant professional/industry developments, new techniques and current issues through continued education and professional networks.
Risk and Internal Control Responsibilities
• Follows risk policy and processes to mitigate the operational, regulatory, financial, informational, reputational and audit risks as instructed by the departmental manager.
• Executes the established internal control systems and compiles relevant information for departmental audits, as necessary.
SECTION IV: KEY INTERACTIONS
Key Internal Interactions
Purpose of Interaction
Risk Management
• For coordinating on all aspects to ensure delivering better TAT of Loans delivery and smooth on-boarding of the client
Branch Banking
• For coordinating on acquisition of New–to–Bank Business Banking MSME relationships through the CRM.
Key External Interactions
Purpose of Interaction
MSME Associations
• For coordinating on acquisition of New–to–Bank Business Banking MSME relationships through the Knowledge Banking approach. Qualifications
SECTION V: KNOWLEDGE & EXPERIENCE
KNOWLEDGE
Minimum Qualifications
• Bachelor's degree in any field
• Master's degree in Financial Management is preferred
Professional Certifications
• CA/CFA is preferred
• AMFI/NCFM/IRDA certifications will be an added advantage
Language Skills
• Written and spoken English is essential
EXPERIENCE
Years of Experience
• A minimum of 2-3 years of relevant experience with at least 1 year in a similar role
Nature of
Experience
• Prior experience in Banking/NBFC in Working Capital
Primary Location
:India-West Bengal-Kolkata
Work Locations
:Russel Street KolkataGround Floor No. 7 A Anandilal Poddar Sarani Kolkata - 700 071Ground Floor No. 7 A Anandilal Poddar Sarani Kolkata - 700 071KOLKATA700071
Job
:Relationship Leader Super Cluster
Organization
:Small Enterprises Banking
Schedule
:Regular
Shift
:Standard
Job Type
:Full-timeDay Job
Job Posting
:28.03.2026, 8:53:51 AM
💡 Quick Summary
Seeking a career-building opportunity? The Relationship Leader Super Cluster position is now open for candidates interested in the Bank Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
