Job Description
Job Description
Virtual Relationship Manager
Job Description :
Roles and Responsibilities :
- Continuous engagement with the portfolio customers as per the contact policy. (Contact Policy-Daily 30-35 unique customer calls along with Sales/Complaints follow-up, if any)
- Profiling of customers to be done on every customer engagement point.
- Cross Sell Banks products to engage and generate revenue from customers.
- Ensure adherence to Bank's processes and audit requirements.
- Ensure accurate and timely resolution of customer complaints with no /minimum escalations
Sales Objective :
- Cross-sell of right product basis profiling and customer need
- Sales across all product segments as offered by the Bank
- Identifying and extending Program Benefits to all family members as per Bank's objective
- Deepening of existing relationships
- Meeting sales objectives and customer service delivery parameter
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Virtual Relationship Manager
Job Description :
Roles and Responsibilities :
- Continuous engagement with the portfolio customers as per the contact policy. (Contact Policy-Daily 30-35 unique customer calls along with Sales/Complaints follow-up, if any)
- Profiling of customers to be done on every customer engagement point.
- Cross Sell Banks products to engage and generate revenue from customers.
- Ensure adherence to Bank's processes and audit requirements.
- Ensure accurate and timely resolution of customer complaints with no /minimum escalations
Sales Objective :
- Cross-sell of right product basis profiling and customer need
- Sales across all product segments as offered by the Bank
- Identifying and extending Program Benefits to all family members as per Bank's objective
- Deepening of existing relationships
- Meeting sales objectives and customer service delivery parameter
Found this job inappropriate? Report to us
💡 Quick Summary
Seeking a career-building opportunity? The Relationship Manager position is now open for candidates interested in the Bank Jobs sector. This role in Jaipur, offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
