Job Description
Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.
This role is based in India and as such all normal working days must be carried out in India.
Join us as a Relationship Manager
Join a dynamic team and control the strategic and daily support for client services, business development and relationship building
You’ll be building a variety of business cases for projects and use these to estimate project needs and requirements
Hone your relationship management skills by managing and maintaining existing client relationships and make sure that excellent client services are being delivered
This role is available at associate level
What you'll do
This role will involve executing customer contact strategy with every customer in your assigned portfolio and to deliver new business from the customer base. You’ll be developing your business plan for the portfolio and focusing on customer retention and acquisition.
You’ll also be:
Managing customer relationships and aim to exceed their expectations
Improving the quality of information held on our customer base by enhancing and maintaining the quality of customer service review documents
Developing a strong working relationship with the relationship assistant team to make sure that our customers receive the best possible service and customer experience
Collaborating with colleagues in other teams to make sure that existing customer relationships are strengthened and retained and opportunities for new business are identified
Participating in the local community and at events to strengthen existing customer relationships and provide enhanced opportunities for new business
The skills you'll need
To join us in this role, you’ll need strong relationship management skills and experience in a customer driven environment. We’re looking for someone with experience of dealing with highly influential customers and can achieve customer service excellence.
You’ll also demonstrate:
Experience of delivering objectives and recognising new business opportunities
Knowledge of our credit processes and the ability to structure personal lending proposals
The ability to work on your own initiative, be part of a team and encourage and motivate others
Excellent written and verbal communication skills
This role is based in India and as such all normal working days must be carried out in India.
Join us as a Relationship Manager
Join a dynamic team and control the strategic and daily support for client services, business development and relationship building
You’ll be building a variety of business cases for projects and use these to estimate project needs and requirements
Hone your relationship management skills by managing and maintaining existing client relationships and make sure that excellent client services are being delivered
This role is available at associate level
What you'll do
This role will involve executing customer contact strategy with every customer in your assigned portfolio and to deliver new business from the customer base. You’ll be developing your business plan for the portfolio and focusing on customer retention and acquisition.
You’ll also be:
Managing customer relationships and aim to exceed their expectations
Improving the quality of information held on our customer base by enhancing and maintaining the quality of customer service review documents
Developing a strong working relationship with the relationship assistant team to make sure that our customers receive the best possible service and customer experience
Collaborating with colleagues in other teams to make sure that existing customer relationships are strengthened and retained and opportunities for new business are identified
Participating in the local community and at events to strengthen existing customer relationships and provide enhanced opportunities for new business
The skills you'll need
To join us in this role, you’ll need strong relationship management skills and experience in a customer driven environment. We’re looking for someone with experience of dealing with highly influential customers and can achieve customer service excellence.
You’ll also demonstrate:
Experience of delivering objectives and recognising new business opportunities
Knowledge of our credit processes and the ability to structure personal lending proposals
The ability to work on your own initiative, be part of a team and encourage and motivate others
Excellent written and verbal communication skills
💡 Quick Summary
Seeking a career-building opportunity? The Relationship Manager position is now open for candidates interested in the Bank Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
