Job Summary In our effort to be the Bank of Choice, we continuously strive to understand and serve the banking needs of our customers. The focus includes: ▪ Offering solutions that are Fair to the Customer and Fair to the Bank ▪ Offering 360-degree banking solutions that meet the needs of our customers ▪ Constantly exploring emerging market opportunities, trends and changing with customer preferences ▪ Build and offer suitable propositions to our customers ▪ Deliver best in class service to our customers The Relationship Manager anchors the above responsibility. While doing so, works collaboratively with different internal stakeholders to offer 360-degree banking. The incumbent is responsible to nurture existing relationships, on boarding new customers and provide best in class service.
Key Responsibilities • Partner with customers through their life-cycle and offer suitable products and services based on their financial needs • Nurture the existing customer relationships while maintaining the quality of the portfolio • Expand and develop the customer base by onboarding new customers • Analyze consumer needs, current market trends, and potential partnerships to offer unique and technology-driven solutions • Maximize market opportunities by taking the entire bank to the customer • Tap into cross-selling and upsell opportunities, to ensure maximum customer reach • Collaborate with product specialists, subject matter experts, credit and service teams to ensure structured and customized solutions as per the requirement of customers • Offer 360-degree banking to the individual, professional and business ecosystem • A customer seeks insights and advice and hence superior knowledge and service are distinguishing factors of success • Customer acquisition through conversion of assigned leads • Work on growing the managed book by deepening customer relationship
Job Types: Full-time, Fresher
Salary: ₹240,000.00 - ₹285,000.00 per year
Schedule: • Day shift
Ability to commute/relocate: • Jaipur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)
Education: • Bachelor's (Preferred)
Experience: • Fresher: 1 year (Preferred) • Any: 1 year (Preferred)
Language: • English (Preferred) • Basic English (Preferred)
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