• As a Relationship Manager, you get an opportunity to engage with high-value customers of Bank and offer 360 degree-banking solutions.
• You are responsible for developing, and expanding the Bank Customer family, by providing unique, fair and optimum solutions considering the evolving needs of our customers.
• As a relationship manager, you would be required to continuously understand the evolving customer preferences, market trends and identify new opportunities of growth of your portfolio.
• The role requires you to collaborate seamlessly across teams at Bank to offer superior service and ensure a quick turnaround time for all customer queries and requirements.
• As we deepen our market presence, we are in search of an experienced relationship manager to nurture customer relationships and onboard new customers.
• As a relationship manager, you understand the fundamental drivers of the market, business, customers, and competitors.
• Your insight is critical to making the right decisions in the pursuit of long-term customer and business value.
• We are seeking a qualified relationship manager to extend our market reach through expert discovery and exploration of new and untapped business opportunities and relationships.
• Our ideal candidate will be trusted to dive right in, take the lead, use initiative, and help build Bank as the preferred bank amongst our customers.
• Key accountabilities include customer feedback and defined business outcomes.
• Partner with customers through their life-cycle and offer suitable products and services based on their financial needs
• Nurture the current customer relationships while maintaining the quality of the portfolio
• Expand and develop the customer base by onboarding new customers
• Analyze consumer needs, current market trends, and potential partnerships to offer unique and technology-driven solutions
• Collaborate and coordinate to implement different marketing strategies
• Formulate sales strategies, tap into cross-selling and upsell opportunities, to ensure maximum customer reach
• Collaborate with product specialists, subject matter experts, credit and service teams to ensure structured and customized solutions as per the requirement of customers
• Offer 360-degree banking to the individual, professional and business ecosystem
• A customer seeks insights and advice and hence superior knowledge and service are distinguishing factors of success
• Monitor and evaluate industry trends and customer drivers
• Collaborate frequently with internal stakeholders to work towards the right solutions and market strategy
• Manage proposal response process
• Generate new leads, identify and contact decision-makers, screen potential business opportunities, select the deals in line with strategies, and lead and facilitate pitch logistics
• Develop and implement overarching sales and customer relationship strategy, sales processes and structure
• Support deal structure and pricing with business value analysis