Job Description
To handle customer service requirements like account opening, DMAT account opening, grievances, liability product selling, education on product features, cheque book issuance
Quality of advice given to customers as determined by customers and supervisor
Speed and efficiency of service given
Sales targets for bank and investment products
Going beyond the professed need of the customer by providing other products
Enhancement of customer value
Cross-sale of assets products
Back-up to relationship managers holding HNI relationships
Ensure low attrition ratios
Customer acquisition through referrals from existing customers
Graduates with total experience of 1-3 years with relevant exp of atleast 1 year in financial services or banks
Equal blend of service and sales orientation
In the absence of equality, sales orientation as a skew will be acceptable
Experienced customer service candidates from financial services ( those from MFund, securities houses etc) with sales orientation can be considered
Quality of advice given to customers as determined by customers and supervisor
Speed and efficiency of service given
Sales targets for bank and investment products
Going beyond the professed need of the customer by providing other products
Enhancement of customer value
Cross-sale of assets products
Back-up to relationship managers holding HNI relationships
Ensure low attrition ratios
Customer acquisition through referrals from existing customers
Graduates with total experience of 1-3 years with relevant exp of atleast 1 year in financial services or banks
Equal blend of service and sales orientation
In the absence of equality, sales orientation as a skew will be acceptable
Experienced customer service candidates from financial services ( those from MFund, securities houses etc) with sales orientation can be considered
💡 Quick Summary
Seeking a career-building opportunity? The Relationship Manager|SARAL LOANS|Marketing Branches position is now open for candidates interested in the Bank Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.