Job Description
Speed Jet Supply Chain Solution is a dynamic and growing supply chain consulting company committed to delivering high-quality products/services to our clients globally. As we expand our operations, we are seeking a skilled and experienced Customs Broker to join our team. The ideal candidate will play a crucial role in ensuring compliance with customs regulations and facilitating smooth international trade operations.
Responsibilities:
Provide related customs service to clients and carriers, including tracing/tracking shipments, verifying charges, issuing cheque requests.
Responsible for imaging/scanning files through the Document Management tool and moving files to appropriate folder.
Process shipments using SWI Single Window Initiative with all applicable PGA’s – Government Agencies while using existing client HS code database.
Understand how to perform a credit release request during regular houses and afterhours.
Ensure all paperwork has the information to process for customs clearance and if require reach out to clients/carriers/vendors for any missing info.
Ensure clients and carriers are updated with any processing delays. Inform Sr. Customs Specialist of any issues or delays so they can further action if required.
Responsible for making sure all correspondence including client communication emails is imaged using SSD Solid State Drive technology to the entry file.
Participate in team efforts to achieve departmental and company goals and provide input in the effective operation of the customs department.
Provide back up administrative support to reception to answer telephone calls.
Promote effective communication and cooperation by promoting harmonious relations.
Answer all emails after regular business hours and ensure all are actioned appropriately.
Must be able to work independently and meet daily targets.
Qualifications:
High school diploma or higher
Commitment to exceptional customer service
Strong understanding of business math, percentages, conversions, etc
Strong attention to details
Ability to accurately key 40 wpm
Professional demeanor, flexible attitude and have the ability to efficiently multi-task
Well developed analytical and time management skills
Ability to handle large volumes of work and meet tight deadlines
Basic knowledge in Customs operations, laws and regulations and other government departments is an asset
Flexible schedule is an asset
Strong analytical and problem-solving skills.
Excellent communication and interpersonal skills. Proficiency in Cantonese or Mandarin is considered an asset.
Proficiency in relevant software and tools, such as customs brokerage software and MS Office Suite.
CCS and Customs Broker License will be a bonus
Job Types: Full-time, Permanent
Pay: $22.00-$24.00 per hour
Expected hours: 40 per week
Benefits:
Casual dress
Dental care
Extended health care
Paid time off
Vision care
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The RELEASE SPECIALIST - CUSTOMS position is now open for candidates interested in the Back Office Jobs sector. This role in British Columbia offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.
