Job Description
• Follow all policies and procedures
• Satisfactorily maintain productivity standards
• Attend all in-service training/compliance sessions
• Take client messages per protocol
• Schedule Medicaid transportation per protocol
• Provide for a professional work environment and exhibit a professional attitude and demeanor
• Demonstrate a proven understanding of Medicaid and Medical Answering procedures
• Display excellent customer service skills
• Provide timely feedback to the company regarding service failures and/or customer concerns
• Satisfactorily maintain productivity standards
• Attend all in-service training/compliance sessions
• Take client messages per protocol
• Schedule Medicaid transportation per protocol
• Provide for a professional work environment and exhibit a professional attitude and demeanor
• Demonstrate a proven understanding of Medicaid and Medical Answering procedures
• Display excellent customer service skills
• Provide timely feedback to the company regarding service failures and/or customer concerns
💡 Quick Summary
Seeking a career-building opportunity? The Remote Call Center | Bilingual Cantonese position is now open for candidates interested in the Remote Jobs sector. This role in Buffalo offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Remote Jobs is a plus.
