Remote Contact Center Officer

💰 ₹18,000 - ₹28,800 (Est.) 📍 Mumbai ⏰ Part Time

Job Description

Toogit


Graphic designer
Toogit • via Toogit
15 hours ago
$11.46 an hour
Full–time, Part-time and Contractor
No Degree Mentioned
Apply on Toogit
Job description
I need someone who can transfer the text of 30 JPEGs to 5X7 .PSD (preferably) files that I later can edit myself. Its basically just writing out the text that I give you :)
Report this listing

Goibibo


Remote Contact Center Officer
Goibibo • Mumbai, Maharashtra • via GrabJobs
11 hours ago
₹32,3+5–₹50,66+ a month
Full–time
No Degree Mentioned
Apply directly on GrabJobs
Job description
Job Description:

We are looking for a Remote Contact Center Officer to join our team at Goibibo. As a Remote Contact Center Officer, you will be responsible for providing excellent customer service and support to our users. This is a full-time entry-level position with no required years of experience.

Responsibilities:
1. Handle incoming calls, emails, and chat inquiries from customers regarding their bookings, cancellations, refunds, and other travel-related queries.
2. Assist customers with troubleshooting technical issues related to our website and mobile app.
3. Provide personalized recommendations and guidance to customers based on their preferences and needs.
4. Collaborate with other departments to resolve customer complaints and escalate issues when necessary.
5. Keep accurate records of customer interactions and transactions using our CRM system.
6. Stay up-to-date on company policies, products, and services to provide accurate information to customers.

Requirements:
1. Energetic personality with a driven attitude towards customer service excellence.
2. Strong cooperation skills to work effectively with team members and other departments.
3. Ability to research and find solutions to customer inquiries efficiently.
4. Excellent communication skills, both written and verbal.
5. Proficiency in using computer systems and CRM tools.
6. High school diploma or equivalent.

Benefits:
1. Employee discounts on travel packages and accommodations.
2. Opportunities for travel rewards and incentives.
3. Flexibility to work remotely from the comfort of your home.
4. Build strong connections with colleagues and treat them like an extended family.

Equal Opportunity Statement:
Goibibo is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, ****** orientation, national origin, genetics, disability, age, or veteran status. We are committed to building a diverse and inclusive workplace where everyone feels valued and respected.

Deadline to apply: August 16, 2026

Join us at Goibibo and help us provide exceptional customer service to travelers around the world!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Original job Remote Contact Center Officer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

💡 Quick Summary

Seeking a career-building opportunity? The Remote Contact Center Officer position is now open for candidates interested in the Work from home Jobs sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.

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Job Details

Company Name: Goibibo • Mumbai, Maharashtra • via GrabJobs

Frequently Asked Questions

Click the Apply Now button on this page, login or register for free on CallCenterJob.co.in, fill in your name, mobile number, city, and experience, then submit your application. The recruiter will contact you directly.
The expected salary for Remote Contact Center Officer in Mumbai is ₹18,000 - ₹28,800 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, Remote Contact Center Officer is an on-site position based in Mumbai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for Remote Contact Center Officer. Previous experience in Work from home Jobs is a plus. Freshers may also apply depending on the employer's requirements.
Yes, CallCenterJob.co.in is completely free for job seekers. Never pay money to apply for any job. If anyone asks for payment to process your application, report it immediately using the "Report this Job" button.

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