Remote Customer Support Executive - Hindi/English Voice Process

Job description

Job Summary

Progressive Technology is seeking a highly motivated and customer-oriented Remote Customer Support Executive to join our dynamic team. This role involves handling inbound and outbound customer interactions in both Hindi and English languages. The ideal candidate will possess excellent communication skills, empathy, and problem-solving abilities to deliver outstanding customer service while working remotely. If you are passionate about helping customers and enjoy working in a fast-paced environment, this is an excellent opportunity to advance your career with a leading technology company.

Key Responsibilities

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Handle incoming customer calls and provide timely, accurate, and courteous responses to inquiries and complaints.

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Assist customers with product or service-related questions, technical issues, and order processing.

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Communicate clearly in both Hindi and English to resolve customer concerns efficiently.