Remote Hospitality & Ticketing Agent
We are a globally connected, remote-friendly team dedicated to providing seamless ticketing and travel services to clients worldwide. With decades of industry expertise, we offer a flexible and supportive work-from-home environment, perfect for individuals looking to start a rewarding career in the travel industry.
Responsibilities:
Ticketing & Booking Support:
Assist clients in booking flights, cruises, train tickets, and other travel-related reservations
Verify availability, pricing, and travel regulations before processing bookings
Ensure all reservations are accurate and align with client preferences, schedules, and budgets
Process modifications, cancellations, and rebookings as needed
Client Assistance:
Communicate with clients via phone, email, and chat to understand their travel needs
Provide personalized recommendations for routes, airlines, and seating options
Address customer inquiries, resolve booking issues, and handle special requests professionally
Administrative Support:
Maintain detailed records of bookings, payments, and client interactions using our system
Process payments and send confirmation details to clients in a timely manner
Stay informed about airline policies, travel restrictions, and industry updates
Benefits of Joining Our Team:
Fully remote position with the flexibility to work from home
Comprehensive training provided—no prior experience required
Access to exclusive travel discounts and perks for personal use
Supportive and collaborative team environment with mentorship and professional growth opportunities
Unlimited earning potential with performance-based incentives
Requirements:
Strong written and verbal communication skills in English; bilingual abilities are a plus
Excellent organizational and problem-solving skills with attention to detail
Customer service or ticketing experience is preferred but not required—training is available
Self-motivated and able to work independently in a remote setting
Basic computer proficiency, including familiarity with booking platforms and CRM tools (training provided)
Available Countries:
We are actively hiring in the following locations:
Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada, Guatemala, Honduras, Italy, Mexico, Netherlands, New Zealand, Nicaragua, Panama, Peru, Saint Kitts & Nevis, Saint Lucia, Spain, Trinidad & Tobago, United Kingdom, United States, and Uruguay.
Ready to Start Your Career?
Join us as a Work From Home / Virtual Ticketing Agent and enjoy the flexibility of working remotely while assisting clients with their travel needs. Be part of a dynamic and supportive team dedicated to your success!
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