Job Description
7-8+ years of demonstrated experience with administration of fax solutions including at least 3+ years of specific OpenText RightFax product
5-7 yrears of experience in operational support and problem resolution for Windows-based systems
Knowledge of enterprise telecommunications technologies such as POTS, SIP, FOIP, cloud etc
Knowledge of MS SQL Server, T-SQL
Responsibilities
Candidates need to meet vendor over video prior to end client submittal
As the RightFax Engineer and System Administrator for Client's Data Movement Technology team, you will use your knowledge of OpenText RightFax and other related technologies and software including networking, process design, change control and upgrades to administer, maintain, and support our Automated business critical FAX services
Collaborate with multiple teams, such as client service and support teams, database administrators, network administrators, storage technicians, product vendor and others to help the Data Movement Technology team deliver the highest quality service and product for FAX automation
Consult with business working groups or other technology teams to help design and deliver effective solutions and processes on the Rightfax platform
Identify opportunities to optimize workflows and usage of the technology to achieve the objectives and goals of customers and the firm including resiliency and operational excellence
Plan & Execute projects to upgrade the platform, introduce new features & functions, or integrate with new systems or technologies, including assisting with budget planning
Administer the platform; working with our Global Technical Operations team to operate and maintain the platform as required by SLA's
Work with the various vendors involved with the Automated FAX Services at the Firm, taking responsibility for managing all aspects of vendor engagement including professional services
Support the platform by being an active, engaged, responsive part of rotational off-hours support
5-7 yrears of experience in operational support and problem resolution for Windows-based systems
Knowledge of enterprise telecommunications technologies such as POTS, SIP, FOIP, cloud etc
Knowledge of MS SQL Server, T-SQL
Responsibilities
Candidates need to meet vendor over video prior to end client submittal
As the RightFax Engineer and System Administrator for Client's Data Movement Technology team, you will use your knowledge of OpenText RightFax and other related technologies and software including networking, process design, change control and upgrades to administer, maintain, and support our Automated business critical FAX services
Collaborate with multiple teams, such as client service and support teams, database administrators, network administrators, storage technicians, product vendor and others to help the Data Movement Technology team deliver the highest quality service and product for FAX automation
Consult with business working groups or other technology teams to help design and deliver effective solutions and processes on the Rightfax platform
Identify opportunities to optimize workflows and usage of the technology to achieve the objectives and goals of customers and the firm including resiliency and operational excellence
Plan & Execute projects to upgrade the platform, introduce new features & functions, or integrate with new systems or technologies, including assisting with budget planning
Administer the platform; working with our Global Technical Operations team to operate and maintain the platform as required by SLA's
Work with the various vendors involved with the Automated FAX Services at the Firm, taking responsibility for managing all aspects of vendor engagement including professional services
Support the platform by being an active, engaged, responsive part of rotational off-hours support
💡 Quick Summary
Seeking a career-building opportunity? The Remote Work | Need RightFax Systems Admin position is now open for candidates interested in the Work from home Jobs sector. This role in Adin offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
