Job Description
Pay
$55,000 - $65,000 a year
Job type
Full-time
Location
Rocklea QLD
Full job description
About the Role
We are looking for a reliable and well-presented Rental Reception & Customer Service Officer to join our growing car rental and vehicle sales business.
This is a front-facing role suited to someone who enjoys dealing with customers, managing paperwork, and keeping daily operations organised. You will be responsible for vehicle handovers and returns, preparing rental contracts, handling customer enquiries, and supporting day-to-day office operations.
Key Responsibilities:
Customer Handling & Front Desk
Vehicle Handovers & Returns
Contracts & Administration
General Office Support
About You (What We’re Looking For)
Strong communication and customer service skills
Confident dealing with customers face-to-face and over the phone
Organised, detail-oriented, and reliable
Comfortable handling contracts, payments, and paperwork
Able to work independently and take responsibility
Basic computer skills (email, spreadsheets, booking systems)
Holds a valid Australian driver’s licence (essential)
Previous experience in car rentals, reception, hospitality, or admin is highly regarded (but not essential)
Desirable (But Not Required)
Experience with rental agreements or vehicle handovers
Knowledge of basic vehicle condition checks
Experience handling disputes or customer issues professionally
What We Offer
Competitive hourly pay (based on experience)
Stable role in a growing business
Supportive team environment
Opportunity to learn multiple aspects of the car rental and sales industry
How to Apply
Please apply via Indeed with your resume and a short cover note outlining your availability and any relevant experience.
Job Type: Full-time
Pay: $55,000.00 – $65,000.00 per year
Work Authorisation:
Australia (Required)
Work Location: In person
$55,000 - $65,000 a year
Job type
Full-time
Location
Rocklea QLD
Full job description
About the Role
We are looking for a reliable and well-presented Rental Reception & Customer Service Officer to join our growing car rental and vehicle sales business.
This is a front-facing role suited to someone who enjoys dealing with customers, managing paperwork, and keeping daily operations organised. You will be responsible for vehicle handovers and returns, preparing rental contracts, handling customer enquiries, and supporting day-to-day office operations.
Key Responsibilities:
Customer Handling & Front Desk
Vehicle Handovers & Returns
Contracts & Administration
General Office Support
About You (What We’re Looking For)
Strong communication and customer service skills
Confident dealing with customers face-to-face and over the phone
Organised, detail-oriented, and reliable
Comfortable handling contracts, payments, and paperwork
Able to work independently and take responsibility
Basic computer skills (email, spreadsheets, booking systems)
Holds a valid Australian driver’s licence (essential)
Previous experience in car rentals, reception, hospitality, or admin is highly regarded (but not essential)
Desirable (But Not Required)
Experience with rental agreements or vehicle handovers
Knowledge of basic vehicle condition checks
Experience handling disputes or customer issues professionally
What We Offer
Competitive hourly pay (based on experience)
Stable role in a growing business
Supportive team environment
Opportunity to learn multiple aspects of the car rental and sales industry
How to Apply
Please apply via Indeed with your resume and a short cover note outlining your availability and any relevant experience.
Job Type: Full-time
Pay: $55,000.00 – $65,000.00 per year
Work Authorisation:
Australia (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Rental Reception & Customer Service Officer position is now open for candidates interested in the Receptionist & Front office Jobs sector. This role in Rocklea offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Receptionist & Front office Jobs is a plus.
