Job Description
Process RMAs: Handle warranty and non-warranty repair requests, ensuring accurate processing for non-paid and paid repair work.
Camera Setup: Ensure cameras are properly set up to document equipment conditions before and during the repair process.
Repair Equipment: Perform hardware and software repairs on equipment, restoring full functionality.
Testing: Test units under tethered safety conditions for take-off and landing.
Certification: Certify repaired or replaced units meet required standards.
Service Record Maintenance: Log service activities in systems, ensuring accuracy and updating records.
Other Assigned Duties: Take on additional responsibilities assigned by team leader.
Customer Communication: Provide clear communication with customers, addressing concerns and providing updates.
Requirements:
Strong technical skills: Hardware and software repair expertise.
Attention to detail: Focus on quality and precision.
Excellent communication skills: Interaction with customers and internal teams.
Multitasking: Ability to handle multiple tasks and meet deadlines.
Industry experience: Electronics or technology field preferred.
About Working for Randstad:
Benefits: Access to various benefits from contract start.
Pay runs: Multiple pay runs to ensure timely payment.
Special offers: Discounts from major brands and services.
We're an Equal Opportunities Employer: We encourage applications from diverse backgrounds.
💡 Quick Summary
Seeking a career-building opportunity? The Repair Technician position is now open for candidates interested in the Technician Jobs sector. This role in Melbourne offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Technician Jobs is a plus.
