Job Description
OPPORTUNITIES NEVER KNOCK TWICE ……Grab the opportunity WITH TOP MNC before it gets too late with your choice of Salary, Shifts, Process.
CONTACT PERSON
Raj +8451621+6
Uma +845XXXXXX
E- Mail id :[email protected]
POST : IT HELP DESK / Service Desk / Service Delivery
QUALIFICATION : Any Graduates / Post graduates
EXPERIENCE :6months to 6years
SHIFT : US Shift
CAB : yes
WORK LOCATION :Pune
JOB Description
Manage a high volume of inbound and outbound customer phone calls, emails chats, and orders
Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue Must possess the zeal to demonstrate Customer First culture in every interaction Individuals who do well in this role at our Client , usually possess:
Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
Must have good typing skills High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills Must be open to working in rotational shifts
CONTACT PERSON
Raj +8451621+6
Uma +845XXXXXX
E- Mail id :[email protected]
POST : IT HELP DESK / Service Desk / Service Delivery
QUALIFICATION : Any Graduates / Post graduates
EXPERIENCE :6months to 6years
SHIFT : US Shift
CAB : yes
WORK LOCATION :Pune
JOB Description
Manage a high volume of inbound and outbound customer phone calls, emails chats, and orders
Ability to troubleshoot and fix Hardware/ Networking/OS related queries over the phone
Ability to provide solutions to customers that may involve selling the customer a product or service to fix the issue Must possess the zeal to demonstrate Customer First culture in every interaction Individuals who do well in this role at our Client , usually possess:
Should demonstrate good analytical/logical approach on troubleshooting for resolving Hardware & Software issues
Must have good typing skills High level demonstration of Interpersonal & communication skills, with multiple internal and external stakeholders
Should have excellent Customer Relationship Management skills, Email/Chat Etiquettes, and good time management skills Must be open to working in rotational shifts
💡 Quick Summary
Seeking a career-building opportunity? The Required IT Help desk Tech Support Analyst For BPO position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
