Job Description
We are currently looking for multiple rescue coordinators/customer service representatives to join our team based in our Lambton Quay call centre which operates 24 hours a day and 7 days a week. Currently we have vacancies to cover our morning, evening and weekend shifts.
You will oversee basic enquires, registering, updating, and following up cases under the guidance of your Team Leader.
WE ARE LOOKING FOR CANDIDATES WITH THE FOLLOWING:
A strong customer focus and general knowledge about Wildlife – do you know the difference between a microbat and a flying fox?
A genuine desire to help the community and make a difference every day
Have a pleasant manner and can-do attitude
Ability to identify and escalate priority issues and exceptional problem-solving skills
Sound written and verbal communication skills
Must be computer savvy with the confidence of using multiple software platforms
Attention to detail making certain on capturing accurate data and providing accurate information to stakeholders
💡 Quick Summary
Seeking a career-building opportunity? The Rescue Coordinator and Customer Service Representatives position is now open for candidates interested in the Telecaller Jobs sector. This role in Wellington offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.
