Job Description
Responsible for providing prompt and value-added inquiry services and solutions for JP Morgan internal and external clients
Handle day-to-day client inquiries and requests relating to their accounts.
Undertake change management/maintenance of requests for existing records, where required.
Take ownership in pending cases by following up closely and providing proactive updates to clients
Participating in various projects as assigned and partnering with relevant teams to ensure the agenda is clearly understood to facilitate its delivery
Ensure risk/compliance guidelines are followed at all times while meeting client needs
Continuously improve product and service quality, enhance process controls, and ensure data quality.
Linking analyst Equity Models to sector specific financial Uploader sheet
Financial modelling and knowledge about different valuation methodology (DCF/SOTP) would be an added advantage
Required Qualifications, Skills and Capabilities:
Excellent communication skills (both written and verbal) and strong teamwork ethic
Demonstrate ability to work effectively and independently across different businesses and functional area
Ability to work under pressure
Ability to multi-task and proven problem solving capability with demonstrated ability to drive issues through to resolution
Strong skills in Excel and PowerPoint
Should be able to collaborate and communicate effectively with multiple senior stakeholders
ABOUT US
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.
ABOUT THE TEAM
The Corporate & Investment Bank is a global leader across investment banking, wholesale payments, markets and securities services. The world’s most important corporations, governments and institutions entrust us with their business in more than 100 countries. We provide strategic advice, raise capital, manage risk and extend liquidity in markets around the world.
💡 Quick Summary
Seeking a career-building opportunity? The Research | Operations position is now open for candidates interested in the Bank Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
