Reservation & Revenue Assistant

Job Details:

• Process and input FIT/ Group reservations following hotel reservations policy

• Ensure all reservations are accurately actioned within the same working day

• Assist with the input of group reservations rooming list

• File processed reservations in the designated areas

• Take personal responsibility to ensure that all enquiries are addressed

• Prepare a three-month market segment outlook and maintain on a daily basis by monitoring actual results versus forecast for plan achievement

• Complete and analyse month-end reports

• Outline risks and opportunities relative to meeting rooms versus Guest room availability to present at weekly meetings

• Perform any other duties assigned by the manager

Requirements:

• Reservations experience in international brand hotel/resort

• Outstanding administration skill set, as well as a strong sales focus with a proactive approach

• High level of attention to detail and exceptional time management skills

• Excellent communication skills, coupled with a "can do" attitude

• Experience with Opera reservations system is desirable

• Flexible to work weekends and public holidays

• Enjoy working within a small team, and thrive working under pressure to meet tight deadlines