Job Description
Located in the heart of the CBD, Mövenpick Hotel Auckland is a stunning 207-room 5 star Hotel which offers an exceptional location, an exciting Food & Beverage concept and 8 meeting room facilities.
Job Description
As our next Reservations Agent, you will:
Book room reservation requests & enter rooming lists
Update accurate information on our systems
Recommend property facilities while assisting guests with information and special requests
Ensure revenue is maximised by up-selling & promoting our loyalty program
Consistently offer friendly and engaging service while ensuring the best selection for the guest
Qualifications
Strong administration skills
High level of professional spoken and written English.
Guest-focused personality
Hotel experience is preferred but not required
Experience in an administrative based role
Additional Information
Staff & Friends/Family rates at Accor hotels worldwide
Opportunities for further development and worldwide career progression
Diverse and inclusive work culture
EAP Services + Flexible Rosters
Supportive & Inclusive Leadership + Collaborative & Respectful Management
Free meal at work + Anniversary Stay + Annual Wage Review + Weekly Pay + Uniform
💡 Quick Summary
Seeking a career-building opportunity? The Reservations Agent position is now open for candidates interested in the Hotel Jobs sector. This role in Auckland offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
