Job Description
Company Description
We owned & operate eco-conscious luxury wild life lodges at Blackbuck national Park-Velavadar & Gir National Park-Sasan Gir in Gujarat State. A company based out of MITHAKHALI SIX ROADS, ELLISBRIDGE, AHMEDABAD, Gujarat, India.
Role Description
This is a full-time on-site role for a Reservations Executive located in Ahmedabad. The Reservations Executive will be responsible for managing reservations, communicating with customers, providing excellent customer service, and driving sales.
Responsibilities and Duties:
· Be a first point of contact to handle and resolve Customer Reservations
· Handling Sales Enquiries, Bookings, Documentation, Complaints handling, etc
· Respond professionally to inbound phone calls and live chats, including urgent situations.
· Attending to customer /travel agent queries for Hotel booking over emails /calls/online
· Quoting Deals & Sending Proposals for Hotels Bookings
· Converting Leads in to Business Achieving Goals through regular follow-ups.
· Processes reservations by mail, telephone, or central reservation systems
· Processes reservations from the direct guest /travel agents/OTACreates and maintains records. and payment reconciliations
· Proactively and independently work to meet goals.
Desired Candidate Profile:
· Good Communication skills in English /Hindi /Gujarati
· Proficiency in MS Office suite (Excel, Word, PowerPoint)
· Ability to deal with issues maturely and with a calm disposition
· Self-motivated, resourceful
· Should be a quick learner
· Systematic approach to work
· Ability and willingness to work in a multi-tasking environment
· Should have experience in Hotels Industries / Travel Agency
· Attention to Detail, Innovative and Creative
Experience and Education:
· 1 to 2 year experience preferable.
· Graduation from an accredited college or university./BBA in Travel and Tourism preferable
· Experience in Hotels industries /Travel Agency / Lounges is an advantage
We owned & operate eco-conscious luxury wild life lodges at Blackbuck national Park-Velavadar & Gir National Park-Sasan Gir in Gujarat State. A company based out of MITHAKHALI SIX ROADS, ELLISBRIDGE, AHMEDABAD, Gujarat, India.
Role Description
This is a full-time on-site role for a Reservations Executive located in Ahmedabad. The Reservations Executive will be responsible for managing reservations, communicating with customers, providing excellent customer service, and driving sales.
Responsibilities and Duties:
· Be a first point of contact to handle and resolve Customer Reservations
· Handling Sales Enquiries, Bookings, Documentation, Complaints handling, etc
· Respond professionally to inbound phone calls and live chats, including urgent situations.
· Attending to customer /travel agent queries for Hotel booking over emails /calls/online
· Quoting Deals & Sending Proposals for Hotels Bookings
· Converting Leads in to Business Achieving Goals through regular follow-ups.
· Processes reservations by mail, telephone, or central reservation systems
· Processes reservations from the direct guest /travel agents/OTACreates and maintains records. and payment reconciliations
· Proactively and independently work to meet goals.
Desired Candidate Profile:
· Good Communication skills in English /Hindi /Gujarati
· Proficiency in MS Office suite (Excel, Word, PowerPoint)
· Ability to deal with issues maturely and with a calm disposition
· Self-motivated, resourceful
· Should be a quick learner
· Systematic approach to work
· Ability and willingness to work in a multi-tasking environment
· Should have experience in Hotels Industries / Travel Agency
· Attention to Detail, Innovative and Creative
Experience and Education:
· 1 to 2 year experience preferable.
· Graduation from an accredited college or university./BBA in Travel and Tourism preferable
· Experience in Hotels industries /Travel Agency / Lounges is an advantage
💡 Quick Summary
Seeking a career-building opportunity? The Reservations Executive position is now open for candidates interested in the Hotel Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.