Job Description
Responsibilities
• Handling and managing reservations process through various communication platforms
• Monitor room sales and improve sales technique
• Handle inquiries and obtain correct information regarding details of reservation
• Confirm and process reservation requests.
• Ensure all information pertaining to reservations are properly taken and entered into the system
• Keep up to date rooms available for sale and any changes in hotel room rates
• Help maximise room sales by upselling to a higher category
• Maintain and update all room reservation transactions, room availabilites
• Handle group bookings as well as end to end reservations processes
• Check arrival list for next day arrival bookings
• Work closely with Sales and Front Desk and other departments, to ensure guest requirements are met
• Perform any other duties as and when assigned by management
Qualifications
• Possess a degree in Tourism/Hospitality Management/Travel or equivalent
• Possess at least 2 years relevant hospitality experience
• Good communication and interpersonal skills (mandatory
• Handling and managing reservations process through various communication platforms
• Monitor room sales and improve sales technique
• Handle inquiries and obtain correct information regarding details of reservation
• Confirm and process reservation requests.
• Ensure all information pertaining to reservations are properly taken and entered into the system
• Keep up to date rooms available for sale and any changes in hotel room rates
• Help maximise room sales by upselling to a higher category
• Maintain and update all room reservation transactions, room availabilites
• Handle group bookings as well as end to end reservations processes
• Check arrival list for next day arrival bookings
• Work closely with Sales and Front Desk and other departments, to ensure guest requirements are met
• Perform any other duties as and when assigned by management
Qualifications
• Possess a degree in Tourism/Hospitality Management/Travel or equivalent
• Possess at least 2 years relevant hospitality experience
• Good communication and interpersonal skills (mandatory
💡 Quick Summary
Seeking a career-building opportunity? The Reservations Executive position is now open for candidates interested in the BPO Jobs sector. This role in Ahmedabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
