Job Description
- A reservations sales associate position is responsible for ensuring a positive and memorable experience for Guests or Travel Agencies or Corporates.
- Engagement is either on telephone or emails with each seeking details of services and product on the hotel chain or resort that you represent.
- Work in a paperless office and become proficient on Hotel Reservations Systems like Opera, Synxis, IDS etc. and on world class CRM tools and applications thereby learning personalisation and experiential led selling for premium customers.
- Become efficient and seasoned in the art of upselling and cross-selling through extensive and thorough training in sales and revenue optimisation practices. Managing guests' grievances and escalation management will add to confidence for prompt redressal actions
- Engagement is either on telephone or emails with each seeking details of services and product on the hotel chain or resort that you represent.
- Work in a paperless office and become proficient on Hotel Reservations Systems like Opera, Synxis, IDS etc. and on world class CRM tools and applications thereby learning personalisation and experiential led selling for premium customers.
- Become efficient and seasoned in the art of upselling and cross-selling through extensive and thorough training in sales and revenue optimisation practices. Managing guests' grievances and escalation management will add to confidence for prompt redressal actions
💡 Quick Summary
Seeking a career-building opportunity? The Reservations Sales Agent position is now open for candidates interested in the Hotel Jobs sector. This role in Gurgaon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
