reservations supervisor - travel agency

Education: College/CEGEP

Experience: 1 year to less than 2 years

Asset languages

Mandarin

Tasks

Co-ordinate activities with other work units or departments

Establish work schedules and procedures

Perform same duties as workers supervised

Prepare and submit reports

Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality

Assist clients/guests with special needs

Co-ordinate, assign and review work

Hire and train staff in job duties, safety procedures and company policies

Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery

Supervision

5-10 people

Work Term: Permanent

Work Language: English

Hours: 40 hours per week