Job Description
As Resident Advisor, you will work 18 hours per week in a collaborative team . Working pattern: Predominantly weekend daytime shifts (10am–2pm) alongside 2–3 evening shifts each week. Flexibility can be discussed at interview.
We’re looking to speak with individuals who are passionate about creating a welcoming and vibrant community, ensuring our residents feel safe, supported and engaged. You’ll help create a positive living environment by organising social events, managing communication through social media platforms, and utilising traditional communication methods. You will also support the wider team with administrative duties such as welcoming residents at reception and taking accurate rental payments to ensure the efficient running of the building.
In this role, you will provide outstanding customer service via email and phone and be the first point of contact for residents within the building. As Resident Advisor, we are looking for someone who is solutions oriented, enthusiastic and ready to make an impact.
If you enjoy liaising with colleagues on site and across the wider business, as well as the residents, this could be just the opportunity for you.
About you:
We’re looking to speak with individuals who are approachable, passionate and want to help build the sense of the community within the building. You must be able to listen to the residents and be highly organised with your daily tasks. Your excellent time management skills will balance your strong administrative skills, but most importantly, you will help create a safe and welcoming space where residents feel comfortable.
You’ll also be proficient in social media management, with the ability to capture, edit, and upload engaging content that reflects life within the building. This includes showcasing resident events, promoting community engagement, and highlighting the overall resident experience in a professional and creative way.
Benefits of working at Fitz & Knox?
We offer:
A dedicated Training team to assist you with development of your on-job training.
A generous holiday entitlement of 28 days (pro rata for part time), plus bank holidays to recharge and enjoy life beyond work.
Automatic enrolment in our workplace pension scheme
The successful candidate will be employed by Fitz & Knox Ltd, (a company incorporated in England and Wales with registered number 1524XXXXXX whose registered office is at 35 Southernhay East, Exeter EX1 1NX).
About Fresh:
Fresh are a multi award-winning student accommodation provider with over 20,000 beds in our portfolio across the UK & Ireland. We’re looking for someone to support their residents and the wider operational team.
We create great places to live, built on the simple principle that the people around you can make a huge difference to your way of life. If you’re a people person who loves working collaboratively and is great at making things happen, then you’ll fit right in!
💡 Quick Summary
Seeking a career-building opportunity? The Resident Advisor (Part Time) position is now open for candidates interested in the Event Management Jobs sector. This role in Cardiff offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
