Job Description
Croydon Park & St Peters
Be part of something new and inspiring at St Basil's! Step into a senior leadership role with genuine impact, where you'll lead people, shape innovative practice and enrich daily living for residents across our St Peters and Croydon Park aged care homes. This hands-on, visible position empowers you to champion quality, consistency and uplifting experiences for residents, fostering a vibrant community and supporting their wellbeing every day. If you bring a strong sense of purpose and the drive to make a positive difference, we welcome your application.
At St Basil’s, we believe every resident deserves a life of purpose, connection, dignity and choice. We are seeking an experienced and capable Resident Engagement & Wellbeing Manager to provide strong leadership, oversight and continuous improvement of meaningful daily living and resident engagement across our residential aged care services.
This is a hands on management role for a values led leader who can balance visible presence with accountability, coach and support teams, and ensure engagement practices are consistent, compliant and genuinely enriching for residents.
At St Basil’s, we believe every resident deserves a life of purpose, connection, dignity and choice. We are seeking a motivated and compassionate Resident Engagement & Wellbeing Manager who is genuinely passionate about enriching the lives of our residents and creating a thriving, supportive environment. Your ability to inspire and empower others, and your commitment to fostering team success, are valued above specific aged care experience. You will provide strong leadership, oversight and ongoing improvement of meaningful daily living and resident engagement across our residential aged care homes.
About the Role
Reporting operationally to the General Manager, and working in close partnership with other leaders across the site and organisation, this role has responsibility for leading people, shaping practice and strengthening systems that support resident wellbeing and meaningful engagement.
You will:
Lead, oversee and continuously improve resident engagement and wellbeing across residential homes Provide direct line management and professional leadership to Lifestyle (Living Well) team members Set clear expectations, support capability development, and have lead responsibility for engagement quality and practice standards Maintain a visible presence, modelling best practice, supporting teams and contributing hands on where appropriate Embed residents’ identity, preferences, culture and life history into everyday living and routines Lead the implementation and governance of Higher Everyday Living Fee (HELF) services with input into the development and continuous improvement of HELF funded services. Ensure engagement and meaningful daily living practices align with the Aged Care Act and Strengthened Aged Care Quality Standards Use feedback, observation and data to drive consistency, improvement and audit ready practice
About You
You are a confident and compassionate people leader who brings both warmth and clarity. You are comfortable supporting teams closely while holding clear standards and expectations.
You will bring:
Demonstrated experience leading the delivery of resident engagement, lifestyle or wellbeing programs in residential aged care or similar settings Proven people management experience, including coaching, supervision and workforce development A strong understanding of person-led care, meaningful daily living and resident wellbeing An understanding of the new Rights Based Aged Care Act, Strengthened Quality Standards and Higher Everyday Living Fee (HELF) arrangements (or the ability to quickly build this capability) Experience leading teams in complex, regulated environments Strong communication, coaching and relationship building skills A genuine commitment to dignity, choice, accountability and resident wellbeing
Why Join St Basil’s
Join a purpose driven organisation that truly lives its values of Courtesy and Kindness, creating a welcoming environment where respect and compassion are at the heart of everything we do. Take the opportunity to lead and inspire meaningful daily living at both practice and systems levels, supported by our evidence based, Australian first Dyad Leadership Model—where collaborative, co leadership ensures a balanced approach to resident care and organisational excellence. Work side by side with passionate, values driven leaders who genuinely care about residents and staff, fostering a culture of trust, teamwork and continuous improvement. Make a real, visible difference in the everyday lives of older people, ensuring dignity, choice and wellbeing are central to each resident’s experience. Enjoy access to salary packaging, helping you maximise your take home pay while working in a sector that rewards dedication and care.
Mandatory Requirements
National Police Clearance (for unsupervised work with vulnerable people) Unrestricted working rights in Australia
To be considered, please apply online with:
A cover letter outlining your suitability for the role Your current resume
For a confidential discussion, please contact careers@stbasils.com.au
(Applications must be submitted online via Seek and not via email.)
To learn more about St Basil’s, visit www.stbasils.com.au
Be part of something new and inspiring at St Basil's! Step into a senior leadership role with genuine impact, where you'll lead people, shape innovative practice and enrich daily living for residents across our St Peters and Croydon Park aged care homes. This hands-on, visible position empowers you to champion quality, consistency and uplifting experiences for residents, fostering a vibrant community and supporting their wellbeing every day. If you bring a strong sense of purpose and the drive to make a positive difference, we welcome your application.
At St Basil’s, we believe every resident deserves a life of purpose, connection, dignity and choice. We are seeking an experienced and capable Resident Engagement & Wellbeing Manager to provide strong leadership, oversight and continuous improvement of meaningful daily living and resident engagement across our residential aged care services.
This is a hands on management role for a values led leader who can balance visible presence with accountability, coach and support teams, and ensure engagement practices are consistent, compliant and genuinely enriching for residents.
At St Basil’s, we believe every resident deserves a life of purpose, connection, dignity and choice. We are seeking a motivated and compassionate Resident Engagement & Wellbeing Manager who is genuinely passionate about enriching the lives of our residents and creating a thriving, supportive environment. Your ability to inspire and empower others, and your commitment to fostering team success, are valued above specific aged care experience. You will provide strong leadership, oversight and ongoing improvement of meaningful daily living and resident engagement across our residential aged care homes.
About the Role
Reporting operationally to the General Manager, and working in close partnership with other leaders across the site and organisation, this role has responsibility for leading people, shaping practice and strengthening systems that support resident wellbeing and meaningful engagement.
You will:
Lead, oversee and continuously improve resident engagement and wellbeing across residential homes Provide direct line management and professional leadership to Lifestyle (Living Well) team members Set clear expectations, support capability development, and have lead responsibility for engagement quality and practice standards Maintain a visible presence, modelling best practice, supporting teams and contributing hands on where appropriate Embed residents’ identity, preferences, culture and life history into everyday living and routines Lead the implementation and governance of Higher Everyday Living Fee (HELF) services with input into the development and continuous improvement of HELF funded services. Ensure engagement and meaningful daily living practices align with the Aged Care Act and Strengthened Aged Care Quality Standards Use feedback, observation and data to drive consistency, improvement and audit ready practice
About You
You are a confident and compassionate people leader who brings both warmth and clarity. You are comfortable supporting teams closely while holding clear standards and expectations.
You will bring:
Demonstrated experience leading the delivery of resident engagement, lifestyle or wellbeing programs in residential aged care or similar settings Proven people management experience, including coaching, supervision and workforce development A strong understanding of person-led care, meaningful daily living and resident wellbeing An understanding of the new Rights Based Aged Care Act, Strengthened Quality Standards and Higher Everyday Living Fee (HELF) arrangements (or the ability to quickly build this capability) Experience leading teams in complex, regulated environments Strong communication, coaching and relationship building skills A genuine commitment to dignity, choice, accountability and resident wellbeing
Why Join St Basil’s
Join a purpose driven organisation that truly lives its values of Courtesy and Kindness, creating a welcoming environment where respect and compassion are at the heart of everything we do. Take the opportunity to lead and inspire meaningful daily living at both practice and systems levels, supported by our evidence based, Australian first Dyad Leadership Model—where collaborative, co leadership ensures a balanced approach to resident care and organisational excellence. Work side by side with passionate, values driven leaders who genuinely care about residents and staff, fostering a culture of trust, teamwork and continuous improvement. Make a real, visible difference in the everyday lives of older people, ensuring dignity, choice and wellbeing are central to each resident’s experience. Enjoy access to salary packaging, helping you maximise your take home pay while working in a sector that rewards dedication and care.
Mandatory Requirements
National Police Clearance (for unsupervised work with vulnerable people) Unrestricted working rights in Australia
To be considered, please apply online with:
A cover letter outlining your suitability for the role Your current resume
For a confidential discussion, please contact careers@stbasils.com.au
(Applications must be submitted online via Seek and not via email.)
To learn more about St Basil’s, visit www.stbasils.com.au
💡 Quick Summary
Seeking a career-building opportunity? The Resident Engagement & Wellbeing Manager position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.