Job Description
Kelowna’s Gospel Mission (KGM) is a faith-based, non-profit organization walking alongside individuals experiencing homelessness and housing instability. We believe every person is on a journey toward wholeness and deserves to be met with dignity, compassion, and respect. Our work is housing-oriented and focuses on supporting people as they move toward safe, stable housing and greater wellbeing. We serve people of all backgrounds and identities, offering care that is person-centred and grounded in the belief that hope and change are possible for everyone. Discover more about our mission and impact at www.kelownagospelmission.ca
As a Resident Support Worker (RSW) at KGM, you oversee frontline activities, ensuring a safe environment for individuals experiencing homelessness. From assisting residents with basic needs to supporting their transition, you play a vital role in upholding our core values of respect and dignity. Your contributions have a profound impact on the lives of those we serve, embodying the essence of our organization's mission and values. Bay Ave operates an Overdose Prevention Site with supervised consumption.
Key Responsibilities
Handles the admission, orientation, and evaluation of residents’ understanding of rules; ensures ongoing enforcement of policies;
Recording information and maintenance of client files, daily log, and completes occurrence reports;
Gather all equipment necessary and assist with meal services and light-duty cleaning;
Liaises with referral sources and other external agencies as needed;
Coordinates resident care relating to security issues; may be directly involved in doing bed checks and room/personal searches;
Providing a non-judgmental, supportive environment to promote growth and empowerment;
Performs other related tasks as required.
Position Requirements
Specialized training and certification in mental health, addiction, counselling, or trauma is an asset;
Minimum of 3 months of experience as a front-line worker with people with mental health challenges, addictions, and trauma;
Completion of a High School Diploma as a minimum;
Excellent verbal and written communication, organizational skills, and the ability to maintain accurate records;
Ability to work well with volunteers and provide direction;
Working knowledge of Microsoft Office Suite products;
Ability to efficiently multitask in a fast-paced environment with attention to detail;
This position is dependent on a Criminal Records Check (Vulnerable Sector);
Comprehensive benefits after six months of continuous employment.
This is a great opportunity to make a significant difference in the Kelowna community; we are looking forward to hearing from you!
As a Resident Support Worker (RSW) at KGM, you oversee frontline activities, ensuring a safe environment for individuals experiencing homelessness. From assisting residents with basic needs to supporting their transition, you play a vital role in upholding our core values of respect and dignity. Your contributions have a profound impact on the lives of those we serve, embodying the essence of our organization's mission and values. Bay Ave operates an Overdose Prevention Site with supervised consumption.
Key Responsibilities
Handles the admission, orientation, and evaluation of residents’ understanding of rules; ensures ongoing enforcement of policies;
Recording information and maintenance of client files, daily log, and completes occurrence reports;
Gather all equipment necessary and assist with meal services and light-duty cleaning;
Liaises with referral sources and other external agencies as needed;
Coordinates resident care relating to security issues; may be directly involved in doing bed checks and room/personal searches;
Providing a non-judgmental, supportive environment to promote growth and empowerment;
Performs other related tasks as required.
Position Requirements
Specialized training and certification in mental health, addiction, counselling, or trauma is an asset;
Minimum of 3 months of experience as a front-line worker with people with mental health challenges, addictions, and trauma;
Completion of a High School Diploma as a minimum;
Excellent verbal and written communication, organizational skills, and the ability to maintain accurate records;
Ability to work well with volunteers and provide direction;
Working knowledge of Microsoft Office Suite products;
Ability to efficiently multitask in a fast-paced environment with attention to detail;
This position is dependent on a Criminal Records Check (Vulnerable Sector);
Comprehensive benefits after six months of continuous employment.
This is a great opportunity to make a significant difference in the Kelowna community; we are looking forward to hearing from you!
💡 Quick Summary
Seeking a career-building opportunity? The Resident Support Worker position is now open for candidates interested in the Helper Jobs sector. This role in Kelowna offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Helper Jobs is a plus.
