Job Description
TIKI FARMS – RESORT MANAGER
(Overseeing Tiki Farms Resort & Mai Kai Restaurant Operations)
Location: Takave, near Kadav, Karjat
Reporting to: Managing Partner – Tiki Farms
Salary Range: ₹30,000 – ₹40,000 per month (depending on experience)
Department: Resort Operations & F&B
Employment Type: Full-time, on-site
Job Purpose:
To manage and enhance the daily operations of Tiki Farms Resort (accommodation, housekeeping, maintenance, admin) and Mai Kai Restaurant (F&B, service, cost control), ensuring seamless guest experience, cost efficiency, and consistent service standards in line with Tiki Farms’ brand ethos — “Tropical, Peaceful, and Personalised Hospitality.”
Key Areas of Responsibility:
A. Resort Operations
Handle Front Office and Guest Services
Oversee Housekeeping across the entire Resort property.
Conduct daily resort walkthroughs to ensure hygiene, maintenance, and aesthetic upkeep.
Maintain checklists for rooms, lawns, pathways, and facilities — ensuring readiness before check-in.
Coordinate property maintenance (plumbing, electrical, landscape, pool, turf, etc.) with vendors or in-house technicians.
Monitor utility consumption and implement cost-saving practices.
B. Food & Beverage Operations (Mai Kai)
Work closely with the Restaurant Chefs to ensure food quality, presentation, and timely service.
Supervise daily restaurant operations — FOH (service, billing) + BOH (kitchen hygiene, stock, staff discipline).
Coordinate with bar and kitchen teams for event days, picnics, and wedding catering.
Oversee inventory, purchase control, vendor management, and daily stock reconciliation.
Track F&B revenue and profitability metrics, coordinating with Accounts for accurate reporting.
C. Team Leadership & Staff Development
Supervise and guide resort and restaurant staff (people across departments).
Conduct daily briefings, assign departmental tasks, and ensure grooming standards.
Implement training programs for service etiquette, hygiene, communication, and safety.
Maintain a culture of accountability and motivation aligned with Tiki Farms’ guest philosophy.
D. Cost, Purchase & Administration
Ensure cost control across housekeeping, F&B, and maintenance.
Approve daily purchase indents, verify GRNs, and coordinate with accounts for vendor payments.
Maintain inventory tracking sheets, stock audits, and consumption reports.
Handle basic administrative and HR functions — attendance, duty rosters, and leave management.
Ensure compliance with legal norms (FSSAI, fire safety, hygiene audits, etc.).
E. Guest Experience & Brand Standards
Personally interact with guests — gather feedback, resolve complaints promptly, and encourage repeat visits.
Ensure Tiki Farms’ “silent luxury” guest experience is upheld — calm, clean, and service-oriented.
Monitor online reviews (OTA, Google, social media) and coordinate with marketing for feedback response.
Support digital marketing initiatives — event promotions, offers, and seasonal campaigns.
F. Revenue Generation & Events
Work with Sales/Marketing to drive day picnics, events, weddings, and F&B promotions.
Assist in planning corporate bookings, retreats, and festive dining experiences.
Optimise occupancy and restaurant footfall through smart pricing and packaging.
Identify cross-selling opportunities between Resort and Restaurant (stay + dine packages).
G. Reporting & Coordination
Prepare weekly management summary on cost performance and manpower status.
Coordinate between Mai Kai, Housekeeping, Maintenance, and Front Office teams to ensure operational sync.
Report directly to the Owner for key decisions and financial oversight.
Job Type: Full-time
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
Food provided
Paid time off
Application Question(s):
What systems or tools have you used for managing front office and resort operations - PMS, Excel, reports?
At Tiki Farms, our team is small and everyone multitasks. How comfortable are you in personally handling guest check-ins, inspecting rooms, or coordinating maintenance?
Work Location: In person
(Overseeing Tiki Farms Resort & Mai Kai Restaurant Operations)
Location: Takave, near Kadav, Karjat
Reporting to: Managing Partner – Tiki Farms
Salary Range: ₹30,000 – ₹40,000 per month (depending on experience)
Department: Resort Operations & F&B
Employment Type: Full-time, on-site
Job Purpose:
To manage and enhance the daily operations of Tiki Farms Resort (accommodation, housekeeping, maintenance, admin) and Mai Kai Restaurant (F&B, service, cost control), ensuring seamless guest experience, cost efficiency, and consistent service standards in line with Tiki Farms’ brand ethos — “Tropical, Peaceful, and Personalised Hospitality.”
Key Areas of Responsibility:
A. Resort Operations
Handle Front Office and Guest Services
Oversee Housekeeping across the entire Resort property.
Conduct daily resort walkthroughs to ensure hygiene, maintenance, and aesthetic upkeep.
Maintain checklists for rooms, lawns, pathways, and facilities — ensuring readiness before check-in.
Coordinate property maintenance (plumbing, electrical, landscape, pool, turf, etc.) with vendors or in-house technicians.
Monitor utility consumption and implement cost-saving practices.
B. Food & Beverage Operations (Mai Kai)
Work closely with the Restaurant Chefs to ensure food quality, presentation, and timely service.
Supervise daily restaurant operations — FOH (service, billing) + BOH (kitchen hygiene, stock, staff discipline).
Coordinate with bar and kitchen teams for event days, picnics, and wedding catering.
Oversee inventory, purchase control, vendor management, and daily stock reconciliation.
Track F&B revenue and profitability metrics, coordinating with Accounts for accurate reporting.
C. Team Leadership & Staff Development
Supervise and guide resort and restaurant staff (people across departments).
Conduct daily briefings, assign departmental tasks, and ensure grooming standards.
Implement training programs for service etiquette, hygiene, communication, and safety.
Maintain a culture of accountability and motivation aligned with Tiki Farms’ guest philosophy.
D. Cost, Purchase & Administration
Ensure cost control across housekeeping, F&B, and maintenance.
Approve daily purchase indents, verify GRNs, and coordinate with accounts for vendor payments.
Maintain inventory tracking sheets, stock audits, and consumption reports.
Handle basic administrative and HR functions — attendance, duty rosters, and leave management.
Ensure compliance with legal norms (FSSAI, fire safety, hygiene audits, etc.).
E. Guest Experience & Brand Standards
Personally interact with guests — gather feedback, resolve complaints promptly, and encourage repeat visits.
Ensure Tiki Farms’ “silent luxury” guest experience is upheld — calm, clean, and service-oriented.
Monitor online reviews (OTA, Google, social media) and coordinate with marketing for feedback response.
Support digital marketing initiatives — event promotions, offers, and seasonal campaigns.
F. Revenue Generation & Events
Work with Sales/Marketing to drive day picnics, events, weddings, and F&B promotions.
Assist in planning corporate bookings, retreats, and festive dining experiences.
Optimise occupancy and restaurant footfall through smart pricing and packaging.
Identify cross-selling opportunities between Resort and Restaurant (stay + dine packages).
G. Reporting & Coordination
Prepare weekly management summary on cost performance and manpower status.
Coordinate between Mai Kai, Housekeeping, Maintenance, and Front Office teams to ensure operational sync.
Report directly to the Owner for key decisions and financial oversight.
Job Type: Full-time
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
Food provided
Paid time off
Application Question(s):
What systems or tools have you used for managing front office and resort operations - PMS, Excel, reports?
At Tiki Farms, our team is small and everyone multitasks. How comfortable are you in personally handling guest check-ins, inspecting rooms, or coordinating maintenance?
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Resort Manager position is now open for candidates interested in the Event Management Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
