Job Description
Profile insights
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Skills
Power BI
Microsoft Word
Microsoft Outlook
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Job details
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Job type
Full-time
Location
1 New Change, London EC4M 9AF
Full job description
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.
Job Summary
The role of Resource Coordinator is to manage all Professional Services Opportunity requests through to completion by scheduling CDW and 3rd party resources based on availability, technical skills & location. Responsible for ensuring the correct commercial & contractual documentation has been completed in line with the set procedures and responding to queries relating to opportunity requests.
Key responsibilities
Management of Professional Services opportunities, following the triage, scope and acceptance stages
Schedule resources by allocating the most appropriate level of resource based on availability, skills, and location
Management of resource bookings, ensuring the correct level of documentation is in place, such as a Statement of Works
Manage a Professional Services teams utilisation by maintaining the scheduling system to ensure information and forecasting is accurate
Work with multiple stakeholders to review and maximise utilisation
Validate Sales Orders to ensure the information is displayed correctly and all prerequisites have been met
Engage with 3rd Party resource providers, where in-house resources are not available
Review reports in power bi and resolve abnormalities to ensure accuracy of data
Manage communications with the support team, sales account managers and suppliers through a shared mailbox
Engage with internal and external stakeholders to build strong working relationships.
Provide cover for other coordinators in the team during absence or busy periods
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Qualifications, Skills & Experience
Highly organised with strong decision-making skills
Previous experience in an administrative role
Strong communication skills
Proficient with the use of Microsoft Office products, such as Outlook, Word & Excel
Essential Attributes
Quality focused with excellent attention to detail
Able to work with established procedures with moderate supervision
Results-oriented with a track record of success for achieving and exceeding goals ability to develop and build relationships with a range of stakeholders
Pro-active with a desire to make a positive impact
Uses Initiative to complete tasks efficiently
Methodical & analytically minded
We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, ****** orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
Here’s how the job qualifications align with your profile.
Skills
Power BI
Microsoft Word
Microsoft Outlook
+ show more
Do you have experience in Power BI?
Job details
Here’s how the job details align with your profile.
Job type
Full-time
Location
1 New Change, London EC4M 9AF
Full job description
Description
At CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It’s why we’re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we’re headed. We’re proud to share our story and Make Amazing Happen at CDW.
Job Summary
The role of Resource Coordinator is to manage all Professional Services Opportunity requests through to completion by scheduling CDW and 3rd party resources based on availability, technical skills & location. Responsible for ensuring the correct commercial & contractual documentation has been completed in line with the set procedures and responding to queries relating to opportunity requests.
Key responsibilities
Management of Professional Services opportunities, following the triage, scope and acceptance stages
Schedule resources by allocating the most appropriate level of resource based on availability, skills, and location
Management of resource bookings, ensuring the correct level of documentation is in place, such as a Statement of Works
Manage a Professional Services teams utilisation by maintaining the scheduling system to ensure information and forecasting is accurate
Work with multiple stakeholders to review and maximise utilisation
Validate Sales Orders to ensure the information is displayed correctly and all prerequisites have been met
Engage with 3rd Party resource providers, where in-house resources are not available
Review reports in power bi and resolve abnormalities to ensure accuracy of data
Manage communications with the support team, sales account managers and suppliers through a shared mailbox
Engage with internal and external stakeholders to build strong working relationships.
Provide cover for other coordinators in the team during absence or busy periods
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.
Qualifications, Skills & Experience
Highly organised with strong decision-making skills
Previous experience in an administrative role
Strong communication skills
Proficient with the use of Microsoft Office products, such as Outlook, Word & Excel
Essential Attributes
Quality focused with excellent attention to detail
Able to work with established procedures with moderate supervision
Results-oriented with a track record of success for achieving and exceeding goals ability to develop and build relationships with a range of stakeholders
Pro-active with a desire to make a positive impact
Uses Initiative to complete tasks efficiently
Methodical & analytically minded
We make technology work so people can do great things.
CDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. Together, we unite. Together, we win. Together, we thrive.
CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, ****** orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law.
💡 Quick Summary
Seeking a career-building opportunity? The Resource Coordinator position is now open for candidates interested in the Event Management Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
