Job Description
The Captain Order Taker plays a crucial role in ensuring seamless customer service and efficient order processing within the restaurant. This position requires excellent communication skills, attention to detail, and a customer-centric mindset. The Captain Order Taker reports directly to the Restaurant Manager.
Responsibilities:
• Greeting and Seating Guests:
• Welcome guests as they arrive, ****** them to their tables, and ensure a positive first impression.
• Assist with table allocation and manage guest flow during peak hours.
• Taking Orders:
• Approach tables promptly, introduce yourself, and provide menus.
• Listen attentively to guest preferences, answer questions, and recommend dishes.
• Accurately record food and beverage orders, including any special requests or dietary restrictions.
• Order Processing:
• Transmit orders to the kitchen and bar promptly.
• Coordinate with the kitchen team to ensure timely preparation and delivery of orders.
• Monitor order status and communicate any delays to guests.
• Upselling and Cross-Selling:
• Suggest additional items (appetizers, desserts, beverages) to enhance the guest experience.
• Promote daily specials and seasonal offerings.
• Knowledge of Menu and Ingredients:
• Be well-versed in the menu, including ingredients, preparation methods, and portion sizes.
• Address guest inquiries about menu items and allergens.
• Handling Guest Requests:
• Attend to guest requests promptly (refills, extra napkins, condiments, etc.).
• Resolve any issues or complaints professionally and courteously.
• Billing and Payment:
• Present bills accurately and collect payments.
• Handle cash, credit cards, and other payment methods securely.
• Provide change and receipts as needed.
• Maintaining Cleanliness and Hygiene:
• Ensure tables are clean, set, and properly arranged.
• Monitor table turnover and assist with resetting tables for the next guests.
• Team Collaboration:
• Coordinate with kitchen staff, baristas, and other team members to ensure smooth service.
• Communicate guest preferences or special requests to the kitchen.
• Guest Engagement:
• Build rapport with regular guests and create a welcoming atmosphere.
• Remember guest preferences and personalize service.
Qualifications and Skills:
• High school diploma or equivalent (preferred).
• Previous experience as a waiter, order taker, or similar role.
• Excellent communication skills in English (additional languages are a plus).
• Ability to multitask, stay organized, and work well under pressure.
• Basic math skills for billing and handling payments.
Benefits:
• Competitive salary and tips.
• Employee discounts on meals.
• Opportunities for career growth within the restaurant.
If you enjoy interacting with guests, have a passion for food, and thrive in a fast-paced environment, we invite you to join our team as a Captain Order Taker!
Job Type: Full-time
Pay: ₹12000- ₹16000 per month
Benefits:
• Food provided
Schedule:
• Rotational shift
• Weekend availability
Supplemental pay types:
• Overtime pay
• Performance bonus
• Yearly bonus
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: Up to ₹16,000.00 per month
Benefits:
• Food provided
Schedule:
• Rotational shift
Supplemental pay types:
• Overtime pay
Work Location: In person
Responsibilities:
• Greeting and Seating Guests:
• Welcome guests as they arrive, ****** them to their tables, and ensure a positive first impression.
• Assist with table allocation and manage guest flow during peak hours.
• Taking Orders:
• Approach tables promptly, introduce yourself, and provide menus.
• Listen attentively to guest preferences, answer questions, and recommend dishes.
• Accurately record food and beverage orders, including any special requests or dietary restrictions.
• Order Processing:
• Transmit orders to the kitchen and bar promptly.
• Coordinate with the kitchen team to ensure timely preparation and delivery of orders.
• Monitor order status and communicate any delays to guests.
• Upselling and Cross-Selling:
• Suggest additional items (appetizers, desserts, beverages) to enhance the guest experience.
• Promote daily specials and seasonal offerings.
• Knowledge of Menu and Ingredients:
• Be well-versed in the menu, including ingredients, preparation methods, and portion sizes.
• Address guest inquiries about menu items and allergens.
• Handling Guest Requests:
• Attend to guest requests promptly (refills, extra napkins, condiments, etc.).
• Resolve any issues or complaints professionally and courteously.
• Billing and Payment:
• Present bills accurately and collect payments.
• Handle cash, credit cards, and other payment methods securely.
• Provide change and receipts as needed.
• Maintaining Cleanliness and Hygiene:
• Ensure tables are clean, set, and properly arranged.
• Monitor table turnover and assist with resetting tables for the next guests.
• Team Collaboration:
• Coordinate with kitchen staff, baristas, and other team members to ensure smooth service.
• Communicate guest preferences or special requests to the kitchen.
• Guest Engagement:
• Build rapport with regular guests and create a welcoming atmosphere.
• Remember guest preferences and personalize service.
Qualifications and Skills:
• High school diploma or equivalent (preferred).
• Previous experience as a waiter, order taker, or similar role.
• Excellent communication skills in English (additional languages are a plus).
• Ability to multitask, stay organized, and work well under pressure.
• Basic math skills for billing and handling payments.
Benefits:
• Competitive salary and tips.
• Employee discounts on meals.
• Opportunities for career growth within the restaurant.
If you enjoy interacting with guests, have a passion for food, and thrive in a fast-paced environment, we invite you to join our team as a Captain Order Taker!
Job Type: Full-time
Pay: ₹12000- ₹16000 per month
Benefits:
• Food provided
Schedule:
• Rotational shift
• Weekend availability
Supplemental pay types:
• Overtime pay
• Performance bonus
• Yearly bonus
Experience:
• total work: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Pay: Up to ₹16,000.00 per month
Benefits:
• Food provided
Schedule:
• Rotational shift
Supplemental pay types:
• Overtime pay
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Restaurant Captain position is now open for candidates interested in the Waiter / Steward Jobs sector. This role in Gujarat offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Waiter / Steward Jobs is a plus.
