Restaurant Captain

Always greet and welcome guests promptly in a warm and friendly manner.

- Always thank and give fond farewell to guests conveying anticipation for their next visit.

- Assist guest with table reservation.

- Assist guest while seating.

- Ensure guest are serviced within specified time.

- Has a good knowledge of menu and presentation standards.

- Speak with guests and staff using clear and professional language, and answer phone calls using appropriate telephone etiquette.

- Able to answer any questions regarding menu and assist with menu selections.

- Able to anticipate any unexpected guest need and reacts promptly and tactfully.

- Always applies service techniques correctly at all times, and serving Food & Beverage items with enthusiasm.

- Serve food courses and beverages to guests.

- Set tables according to type of event and service standards.

- Record transaction / orders in Point of Sales systems at the time of order.

- Communicate with the kitchen regarding any menu questions, the length of wait and product availability.

- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen.

- Check with guests to ensure satisfaction with each food course and beverages.

- Responsible for clearing, collecting and returning food and beverage items to proper area.

- Maintain cleanliness of work areas, china, glass, etc. throughout the shift.

- Reviews order dockets ensuring accurate and timely preparations for order requirements accordingly.

- Present accurate final bill to guest and process payment.

- Perform shift closing on the Point of sales terminal and tally cash and credit card settlements.

- Ensures that the restaurant is always kept clean and organized, both at the front as well as the back of house areas.

- Ensures that hotel brand standards and SOP's are consistently implemented.

- Work with fellow staffs and manager to ensure that the restaurant achieves its full potential.

- Completes the daily responsibilities that are set for each individual shift.

- Complete closing duties, including restocking items, turning off lights, etc.

- Conducts monthly inventory checks on all operating equipment and supplies.

- Take an active role in coaching and developing junior staff.

- Any other duties related to food and beverage service assigned by the manager.

• *Salary**: From ₹21,000.00 per month

• *Benefits**:

- Food provided

- Health insurance

Schedule:

- Day shift

- Evening shift

Supplemental pay types:

- Overtime pay

• *Experience**:

- total work: 5 years (required)

- Restaurant: 4 years (required)