Job Description
Note - We are accepting only applications from fast casual or QSR experienced restaurant managers. The fine dining restaurant or any other non-restaurant retail experience are not recommended. This job requires applying already gained skills and experience and requires immediate impact on the growth of Teriyaki Madness Vernon Hills.
Teriyaki Madness is a fast-casual Asian concept satisfying guests with damn delicious, huge, made-to-order teriyaki bowls customized with all-natural, fresh ingredients and 7 house-made flavorful sauces. We serve delicious bowls that also happen to be healthy, but warning… they’re highly addictive.
We are located in Vernon Hills, IL, in Mellody Farm on Milwaukee and Townline Intersection. This is a full-time position with a work schedule of no less than 50 hours per week, with the expectations of 52-55 hours, and must be available on-call to support any short staff issues.
You must meet these 3 requirements
You must have Servsafe Manager Certification
You must have General Manager experience at Fast Casual Restaurant.
You must have minimum 3-years of General Manager experience. If you have an experience for the new brand and new shop in the new market, it's a plus.
The General Manager builds a strong team of top-performing team members who contribute to the success of the brand. Oversees and directs the Operations, Training, and People Development activities for one Teriyaki Madness shop. Creates and maintains a positive, supportive environment by building a strong culture. The General Manager is able to accomplish this by having open communication with both team members and Teriyaki Madness staff.
The ideal candidate should have the following qualities; Positive Attitude, Professional Appearance, Maturity, Outgoing Personality, Flexibility, Honesty, Pride, Self-Motivated, Quality-Oriented, Hard Working, Quick Learner, Friendly, Punctual and Reliable, Can Work Long Hours on Feet, Likes to Work With Hands, and is a Good Communicator.
Main Accountabilities as a General Manager (Operating Partner)
Understands and communicates the organizational vision, mission, and values.
Provides the direction, leadership, and communication necessary to achieve sales results and operating plan goals for the store. Ensures the store Shift Managers provide the same to the store team members.
Achieves store quantitative objectives including sales, labor, COGS, and expense management.
Communicates all shift issues, concerns and needs to direct supervisor.
Responsible for maintaining operational excellence in each store.
Responds to directives in an accurate and timely manner and ensures the same compliance of the store team.
Recognizes and rewards the outstanding performance of store team members.
Demonstrates exceptional leadership behaviors.
Develops a high performing staff and management tea.
Operations
Oversees training programs for restaurant management personnel, including new procedure rollouts.
Oversees career development plans (including utilizing key performance indicators and performance review process) for all restaurant management.
Oversees compliance with employment-related policies, including but not limited to, policies prohibiting discrimination, harassment, and other inappropriate conduct, wage and hour policies, and child labor laws.
Strives for the ultimate in-store customer service experiences and impressions. Maintain excellent guest service metrics.
Ensures stores have adequate shift coverage at all times while adhering to scheduling and labor guidelines.
Oversees the recruiting, hiring, and training practices to ensure the quality of shop staff.
Train store management teams to successfully handle service issues and intervene when necessary.
Motivates and mentors team members on providing customers with product suggestions and information.
Educate and engage the community and store customers on all of Teriyaki Madness' products and services.
Business Management
Establishes and manages restaurant priorities and objectives, including meeting current sales and profit goals.
Effectively manages financial performance, including all weekly and monthly reports, business reviews, and monthly profit and loss (P&L) projections.
Demonstrates high caliber leadership and the ability to remove obstacles to ensure that restaurants have the highest standards of service, safety, cleanliness, organization, food quality, and ambiance.
Manages and monitors the compliance of cash handling policies, banking procedures, and deposit verifications.
Knowledge & Skills
Ability to make confident decisions
Ability to maintain a high energy level and stamina with regard to demanding schedule and workload
Ability to build a high-impact team
Decision-making skills, organizational and conflict resolution skills
Proactive thinker, self-motivated, and displays excellent problem-solving skills
Ability to read, write, and speak English.
Understanding of FIFO protein standards and procedures.
Able to stand for extended periods of time with frequent walking, kneeling, bending, and reaching.
Must be able to lift, move, and carry up to 20 pounds frequently and 50 pounds occasionally.
Teriyaki Madness is an Equal Opportunity Employer. Any joboffer may also be contingent upon successful completion of a background check, including a check of your employment references.
Job Type: Full-time
Projected Total Compensation: $60,000.00 - $65,000.00 per year
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Paid training
Vision insurance
Application Question(s):
Are you current employed?
Can you please share 2 references for the reference check?
Are you okay with background check? If yes, are you okay to share your social security and required government IDs during the interview?
License/Certification:
ServSafe Manager Certificate (Required)
Ability to Commute:
Vernon Hills, IL 60061 (Required)
Ability to Relocate:
Vernon Hills, IL 60061: Relocate before starting work (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Restaurant General Manager in Training position is now open for candidates interested in the Hotel Jobs sector. This role in Vernon offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
