Job Description
Job Summary:
We are seeking a dynamic and experienced Restaurant Captain to lead and supervise the floor operations, ensuring exceptional customer service and smooth coordination between the team and management. As a Restaurant Captain, you will play a pivotal role in creating a memorable dining experience by maintaining high service standards and fostering a welcoming environment for guests.
• Key Responsibilities:
- Guest Experience:
- Greet and welcome guests warmly, ensuring they feel valued.
- Provide menu recommendations and handle guest inquiries professionally.
- Resolve guest complaints promptly, maintaining a focus on satisfaction.
- Operational Excellence:
- Supervise and coordinate the team of servers and support staff.
- Ensure tables are set up, cleaned, and maintained to standard.
- Monitor service efficiency and step in to assist when required.
- Team Leadership:
- Train, mentor, and motivate staff to uphold service excellence.
- Allocate duties and manage shift schedules effectively.
- Conduct pre-shift briefings to communicate goals and updates.
- Order Management:
- Ensure accurate order taking and timely communication with the kitchen.
- Oversee food and beverage service to maintain consistency and quality.
- Compliance and Safety:
- Adhere to health and safety regulations, ensuring cleanliness and hygiene.
- Monitor inventory levels and report shortages or issues to management.
• Qualifications and Skills:
- Proven experience in a supervisory role in a restaurant or hospitality setting.
- Strong knowledge of food and beverage service standards.
- Excellent communication, interpersonal, and leadership skills.
- Ability to multitask and perform under pressure in a fast-paced environment.
- Proactive approach to problem-solving and attention to detail.
- Diploma or degree in Hospitality Management (preferred).
• What We Offer:
- Competitive salary and benefits.
- Opportunities for growth and professional development.
- A vibrant and team-oriented work environment.
• Job Types: Full-time, Permanent
Pay: ₹8,086.00 - ₹35,439.35 per month
• Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Weekend availability
Supplemental Pay:
- Performance bonus
- Yearly bonus
• Experience:
- Restaurant: 2 years (preferred)
Work Location: In person
We are seeking a dynamic and experienced Restaurant Captain to lead and supervise the floor operations, ensuring exceptional customer service and smooth coordination between the team and management. As a Restaurant Captain, you will play a pivotal role in creating a memorable dining experience by maintaining high service standards and fostering a welcoming environment for guests.
• Key Responsibilities:
- Guest Experience:
- Greet and welcome guests warmly, ensuring they feel valued.
- Provide menu recommendations and handle guest inquiries professionally.
- Resolve guest complaints promptly, maintaining a focus on satisfaction.
- Operational Excellence:
- Supervise and coordinate the team of servers and support staff.
- Ensure tables are set up, cleaned, and maintained to standard.
- Monitor service efficiency and step in to assist when required.
- Team Leadership:
- Train, mentor, and motivate staff to uphold service excellence.
- Allocate duties and manage shift schedules effectively.
- Conduct pre-shift briefings to communicate goals and updates.
- Order Management:
- Ensure accurate order taking and timely communication with the kitchen.
- Oversee food and beverage service to maintain consistency and quality.
- Compliance and Safety:
- Adhere to health and safety regulations, ensuring cleanliness and hygiene.
- Monitor inventory levels and report shortages or issues to management.
• Qualifications and Skills:
- Proven experience in a supervisory role in a restaurant or hospitality setting.
- Strong knowledge of food and beverage service standards.
- Excellent communication, interpersonal, and leadership skills.
- Ability to multitask and perform under pressure in a fast-paced environment.
- Proactive approach to problem-solving and attention to detail.
- Diploma or degree in Hospitality Management (preferred).
• What We Offer:
- Competitive salary and benefits.
- Opportunities for growth and professional development.
- A vibrant and team-oriented work environment.
• Job Types: Full-time, Permanent
Pay: ₹8,086.00 - ₹35,439.35 per month
• Benefits:
- Cell phone reimbursement
- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Day shift
- Evening shift
- Weekend availability
Supplemental Pay:
- Performance bonus
- Yearly bonus
• Experience:
- Restaurant: 2 years (preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Restaurant Server position is now open for candidates interested in the Hotel Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.