Job Description
Qualifications
Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
Hold a current Food Handler Card or in the process of being certified
Hold a valid TABC license
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
Knowledge of the appropriate table settings and service ware
Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions
Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel
Ability to remember, recite and promote the variety of menu items
Ability to operate beverage equipment, e.g., coffee maker
Ability to transport up to 30 lbs
through a crowded room on a continuous basis throughout the shift
Lifting Fifty (30) pounds maximum
Constant standing & walking required
Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling
Benefits
401(k)
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Room Discounts
Employee Food and Beverage Discounts
Responsibilities
Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items
This task is to be handled in a friendly,
courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction
The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week
Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
Check station before, during and after shift for proper set-up and cleanliness
Record the details of the order from the guests, repeating the order to the guests to check for accuracy
Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments
Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
Replenish beverages as necessary and check with guests for overall satisfaction
Market and serve upon request any desert items or specialty coffees
Supplement the bus help in clearing and resettling the tables
Perform all assigned side work to include replenishing condiments and restocking
Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards
Present the check to guest promptly
Adheres to all company policies and procedures
Follows safety and security procedures and rules
Knows department fire prevention and emergency procedures
Utilizes protective equipment
Reports unsafe conditions to supervisor/manager
Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager
Provides for a safe work environment by following all safety and security procedures and rules
All team members must maintain a neat, clean and well groomed appearance
(Specific standards outlined in team member handbook)
Perform any related duties as requested by supervisor/manager
Assists other Restaurant Personnel when needed
Job description
The Hilton Dallas Rockwall Lakefront is one of Hilton’s most prestigious properties in North America. We have continuously been ranked in the top 10% year after year in Guest Service and Overall Cleanliness. Our 233 room luxury property is located in Rockwall, Texas overlooking beautiful Lake Ray Hubbard!
We offer employee discounts at all Hilton Hotels, Employee of the Month program, free meals, Team Rally's each quarter and a fun environment to work in!
Job Summary
Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly,
courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.
Essential Job Functions
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
• Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Check station before, during and after shift for proper set-up and cleanliness.
• Record the details of the order from the guests, repeating the order to the guests to check for accuracy.
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
• When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments.
• Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any desert items or specialty coffees.
• Supplement the bus help in clearing and resettling the tables.
• Perform all assigned side work to include replenishing condiments and restocking.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
• Present the check to guest promptly.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor/manager.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by supervisor/manager.
• Assists other Restaurant Personnel when needed.
Knowledge, Skills & Abilities
• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Hold a current Food Handler Card or in the process of being certified
• Hold a valid TABC license
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to operate beverage equipment, e.g., coffee maker.
PHYSICAL DEMANDS
• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Lifting Fifty (30) pounds maximum.
• Constant standing & walking required.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.
Benefits
• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Apply Now
Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
Hold a current Food Handler Card or in the process of being certified
Hold a valid TABC license
Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette
Knowledge of the appropriate table settings and service ware
Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions
Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel
Ability to remember, recite and promote the variety of menu items
Ability to operate beverage equipment, e.g., coffee maker
Ability to transport up to 30 lbs
through a crowded room on a continuous basis throughout the shift
Lifting Fifty (30) pounds maximum
Constant standing & walking required
Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling
Benefits
401(k)
Dental insurance
Disability insurance
Employee assistance program
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
Room Discounts
Employee Food and Beverage Discounts
Responsibilities
Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items
This task is to be handled in a friendly,
courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction
The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week
Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
Check station before, during and after shift for proper set-up and cleanliness
Record the details of the order from the guests, repeating the order to the guests to check for accuracy
Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments
Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
Replenish beverages as necessary and check with guests for overall satisfaction
Market and serve upon request any desert items or specialty coffees
Supplement the bus help in clearing and resettling the tables
Perform all assigned side work to include replenishing condiments and restocking
Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards
Present the check to guest promptly
Adheres to all company policies and procedures
Follows safety and security procedures and rules
Knows department fire prevention and emergency procedures
Utilizes protective equipment
Reports unsafe conditions to supervisor/manager
Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager
Provides for a safe work environment by following all safety and security procedures and rules
All team members must maintain a neat, clean and well groomed appearance
(Specific standards outlined in team member handbook)
Perform any related duties as requested by supervisor/manager
Assists other Restaurant Personnel when needed
Job description
The Hilton Dallas Rockwall Lakefront is one of Hilton’s most prestigious properties in North America. We have continuously been ranked in the top 10% year after year in Guest Service and Overall Cleanliness. Our 233 room luxury property is located in Rockwall, Texas overlooking beautiful Lake Ray Hubbard!
We offer employee discounts at all Hilton Hotels, Employee of the Month program, free meals, Team Rally's each quarter and a fun environment to work in!
Job Summary
Service of food and/or beverage to include the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly,
courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction.
Essential Job Functions
This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. The Hotel operates 24 hours a day and 7 days a week, so operational demands require variations in shift days, starting times, and hours worked in a week.
• Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness.
• Check station before, during and after shift for proper set-up and cleanliness.
• Record the details of the order from the guests, repeating the order to the guests to check for accuracy.
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed.
• When complete, retrieve order from kitchen, confirm its accuracy, and deliver to guests along with appropriate condiments.
• Abide by all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Replenish beverages as necessary and check with guests for overall satisfaction.
• Market and serve upon request any desert items or specialty coffees.
• Supplement the bus help in clearing and resettling the tables.
• Perform all assigned side work to include replenishing condiments and restocking.
• Perform any general cleaning tasks using standard hotel cleaning products as assigned to adhere to health standards.
• Present the check to guest promptly.
• Adheres to all company policies and procedures.
• Follows safety and security procedures and rules.
• Knows department fire prevention and emergency procedures.
• Utilizes protective equipment.
• Reports unsafe conditions to supervisor/manager.
• Reports accidents, injuries, near-misses, property damage or loss to supervisor/manager.
• Provides for a safe work environment by following all safety and security procedures and rules.
• All team members must maintain a neat, clean and well groomed appearance. (Specific standards outlined in team member handbook).
• Perform any related duties as requested by supervisor/manager.
• Assists other Restaurant Personnel when needed.
Knowledge, Skills & Abilities
• Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.
• Hold a current Food Handler Card or in the process of being certified
• Hold a valid TABC license
• Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
• Knowledge of the appropriate table settings and service ware.
• Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.
• Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
• Ability to remember, recite and promote the variety of menu items.
• Ability to operate beverage equipment, e.g., coffee maker.
PHYSICAL DEMANDS
• Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
• Lifting Fifty (30) pounds maximum.
• Constant standing & walking required.
• Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.
Benefits
• 401(k)
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Room Discounts
• Employee Food and Beverage Discounts
EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, ****** orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.
Apply Now
💡 Quick Summary
Seeking a career-building opportunity? The Restaurant Server position is now open for candidates interested in the Hotel Jobs sector. This role in Rockwall offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Hotel Jobs is a plus.
