Group Company: HDFC Bank Limited

Designation: Retail Agri-Rural Portfolio Officer

Position description: Ensuring timely portfolio Rotation, deposition of instalment, meeting defaulting customers, collecting PDD, submission of Call Memo, etc.

Primary Responsibilities:
• Relationship Building and Maintenance
• To liaise with existing customers for building relationships.
• Rotation & Recovery
• Follow-up for rotations and deposition of installment
• Working towards benchmark on rotation & recovery
• Housekeeping
• Submission of Post Disbursement Documents (PDD)
• Call Memo submission.
• Collection & Submission of LAD
• Sourcing and Business Generation
• Ensuring focus on KGC Business generation and achieving Productivity benchmarks/targets
• Increase penetration of KGC Business in existing and new villages.
• Cross sell
• Opening of Liability accounts as per the benchmark.
• Cross selling asset as guided by Relationship Manager from time to time
• Promotion of digital platforms like NetBanking, Mobile Banking, PayZapp, Insta Alert, Smart Buy, etc.

Additional Responsibilities:
• Any other task assigned by seniors from time to time.