Retail Banking Director

Key Performance Indicators

The Personal Banker Team Lead will be measured on their ability to lead a high-performing team, drive business growth, and deliver exceptional client experiences. Key performance indicators will include team productivity, client satisfaction, and revenue growth. As a leader, you will be responsible for setting clear goals and objectives for your team, and providing ongoing feedback and coaching to ensure they are meeting their targets. You will also work closely with other departments to identify opportunities for growth and improve processes to enhance the overall client experience.