Retail Banking Operations Manager

Role Overview

The Banking Center Manager will be responsible for leading a team of banking center staff to deliver exceptional customer experiences and driving business growth. The ideal candidate will have a strong understanding of banking products and services, as well as excellent leadership and communication skills.

Main Tasks

• Develop and implement business plans to achieve sales targets and grow market share

• Lead and mentor team members to improve their performance and achieve individual goals

• Ensure compliance with regulatory requirements and bank policies

• Provide training and support to team members to enhance their knowledge of banking products and services

Requirements

• Minimum 2-3 years of banking experience, preferably in a management role

• Strong leadership and communication skills

• Ability to work in a fast-paced environment and meet deadlines

• Knowledge of Microsoft Office applications